Whirlpool 4211866 Before You Call For Service, PART Solid element surface units Control knobs

PART

Solid element surface units

Control knobs

WHAT TO USE

Warm, soapy water and a soft cloth; soap-filled scouring pad. (See“Solid element surface units” on page 4 for more information.)

Warm, soapy water and soft cloth.

HOW TO CLEAN

nWipe off after each use.

. Before cleaning, make sure the cooktop and the surface units are cool.

. After each cleaning, rinse well and heat surface units until dry.

nTo darken surface units or to remove rust spots, use salt-free oil on a soft cloth. After each cleaning, apply thin coat of oil to surface units, wipe excess oil from stainless steel trim rings, then heat for 3 - 5 minutes. Slight smoking of oil will occur. Use Electrol@dressing (Part No. 814030)f Follow directions on the dressing.

NOTE: This will improve surface unit appearance, but will not eliminate dark spots.

l See.“Sohdelement surface units” on page 4 for ordering information.

. Wash, rinse and dry well.

. Do not soak.

Before You Call For Service

If you are having an operating problem, check the chart to see what the cause might be before you call for assistance.

OPERATING PROBLEM Nothing operates.

Surface units will not operate.

Control knob(s) will not turn.

Cooking results aren’t what you expected.

CHECK IF’

. Cook-topis properly connected to a live circuit with the proper voltage.

. Fuse has blown or circuit breaker has tripped.

. Cooktop is connected to electrical power.

. Fuse has blown or circuit breaker has tripped.

m The surface unit control knob is turned to a setting between LO and III.

nYou are using the proper cookware.

. You pushed in knob(s) before trying to turn.

. The cooktop is level,

nPans are the size called for in the recipe.

. You are following a tested recipe from a reliable source.

aThe cooking utensils have smooth, flat bottoms and fit the surface units.

nYou are allowing enough time for surface units to warm up or cool off to the desired heat setting.

WHAT TO DO

. Contact qualified service technician

to reconnect cooktop to electrical supply. (SeeInstallation Instructions .)

. Replace fuse or reset circuit breaker.

. Contact qualified service technician

to reconnect cooktop to electrical supply. (SeeInstallation Instructions.)

. Replace fuse or reset circuit breaker.

. If needed, turn control knob to the proper setting.

. If needed, switch to proper cookware.

. Push in knob(s) before turning.

. If needed, re-level cooktop.

. Use correct-size pans.

. Modify recipe or find a new recipe.

. Use cooking utensils with smooth, flat bottoms.

. Solid elements take longer to reach the desired heat settings than do coil elements. To avoid overcooking after food has reached the desired temperature, you may want to turn down the heat setting earlier.

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