If You Need Assistance Or Service

Performance problems often result from little things you can fix without tools. Please read the chart below before calling for service on your appliance.

1. Before calling for assistance . . .

Listed in this chart are the most common problems consumers run into with their appliances. Please read through this and see if it can’solve your problem.

PROBLEM

 

 

CHECK THE FOLLOWING

 

 

 

 

Your

refrigerator

Is the power

supply cord firmly plugged

into a live

circuit

with

proper

will

not

 

 

voltage?

 

 

 

 

 

operate

 

 

Has a household fuse or circuit breaker blown/tripped?

 

 

 

 

 

 

 

 

 

 

 

 

Is the Refrigerator Control set to the OFF position?

 

 

 

The

lights

do

 

Is the power

supply cord firmly plugged

into a live

circuit

with

proper

not

work

 

 

voltage?

 

 

 

 

 

 

 

 

 

Has a household fuse or circuit breaker blown/tripped?

 

 

 

 

 

 

Is a bulb burned out?

 

 

 

 

You

hear

unfamil-

Is something

on top of or behind the refrigerator?

 

 

 

iar sounds

or

a

Some new sounds are normal. See “Understanding the sounds you

rattling/jingling

 

 

may hear” on page 13.

 

 

 

 

noise

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is water

in

This is normal on hot, muggy days. Make sure the

refrigerator

is level

the defrost

pan

so the pan does not overflow.

 

 

 

 

The motor seems Are the condenser coils dirty?

to run too much

Has the door been opened often? Has a large amount of food been added at one time? The motor naturally runs longer if these things happen.

Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.

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Whirlpool 4ED20ZK If You Need Assistance Or Service, Before calling for assistance, Check the Following