TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.
■Has a household fuse been blown or has the circuit breaker been tripped?
Replace the fuse or reset the circuit.
Surface burners will not operate
■Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.
■Is the control knob set correctly? Push in knob before turning to a setting.
■Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy
■Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners” section.
■On models with caps, are the burner caps positioned properly?
See “Sealed Surface Burners” section.
■Is the burner damaged?
On models with caps, look for a warped cap. If cap will spin freely on a flat surface, painted side down, the cap is warped. Switch cap with a different surface burner to check for further warping. Contact a service technician or see “Assistance or Service” section.
■Is propane gas being used?
The appliance may have been converted improperly. Contact a service technician or see “Assistance and Service” section.
Surface burner makes popping noises
■Is the burner wet? Let it dry.
Surface burner sparks
■Is the control knob in the LIGHT position?
It is normal for all four burners to spark when a burner has been turned on and the knob is in the LIGHT position.
■Is there continuous sparking?
Continuous sparking may be caused by a faulty module or spark switch. Contact a service technician or see “Assistance and Service” section.
Excessive heat around cookware on cooktop
■Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 1 in. (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
■Is the proper cookware being used? See “Cookware” section.
■Is the control knob set to the proper heat level? See “Cooktop Controls” section.
■Is the appliance level?
Level the appliance. See the Installation Instructions.
Oven will not operate
■Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air from the gas lines.
■Is the Electronic Clock/Timer set correctly? See “Electronic Clock/Timer” section.
Oven burner flames are yellow or noisy
■Is propane gas being used?
The appliance may have been converted improperly. Contact a service technician or see “Assistance or Service” section.
Cooling fan runs during baking, broiling or cleaning
■It is normal for the fan to automatically run while the oven is in use to cool the electronic control.
Oven temperature too high or too low
■Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.
Oven indicator lights flash
■Do the OVEN ON and OVEN HEATING indicator lights flash?
See “Assistance or Service” section.
■Do the OVEN HEATING and DOOR LOCKED/CLEANING indicator lights flash?
The door lock has failed. See “Assistance or Service” sections.
■Is the oven door open?
Close the oven door all the way.
■Has the function been entered or have the controls been properly set?
See
Oven will not operate
■Is the electronic clock/timer set correctly? See “Electronic Clock/Timer” section.
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