Troubleshooting
Listed in the chart below are the most common problems consumers run into with their air conditioners. Please read through this chart before calling for service. It could save you the cost of a service call.
PROBLEM
Air conditioner won’t run
Air conditioner blows fuses or trips circuit breaker
CHECK THE FOLLOWING
Is the air conditioner plugged into a live circuit with proper voltage?
Has the
Is the Fan Control set to OFF?
Is the Thermostat Control set correctly?
Has the local power failed?
Are
Is an extension cord being used? Do not use an extension cord with this or any other appliance.
Air conditioner turns on and off
OR
does not cool the room
Are you waiting three minutes before trying to restart the air conditioner?
Is the air filter clean?
Are the inside evaporator coils and the outside condenser coils clean?
Is there excessive moisture or heat in the room (open container cooking, showers, etc.)?
Is the Fan Control set too low?
Is the Thermostat Control set too low?
Normal operating sounds
When your air conditioner operates normally, you will hear sounds such as:
l
l
l
Pinging or clicking as water droplets hit the condenser. Water droplets help cool
the condenser.
Air movement from the fan, especially on HIGH COOL setting.
Clicks from the cooling cycle.
Sounds may also be caused by house construction - such as vibration of the air conditioner due to wall construction or an unsteady window mounting area.
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