Load is tangled or twisted

Did you overload the washer?

The wash load must be balanced and not overloaded. Loads should move freely during washing.

Did you wrap items around the agitator?

Drop items loosely into the washer. Do not wrap items around the agitator.

Gray whites, dingy colors

Did you properly sort the load?

Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.

Was the wash temperature too low? Use warm washes if safe for the load.

Did you use enough detergent, or do you have hard water?

Use more detergent for washing heavy soils in cold or hard water.

Are the hot and cold water hoses reversed?

Check to be sure the hot and cold water hoses are connected to the right faucets. See the Installation Instructions.

Garment damage

Check the following:

Were sharp items removed from pockets before washing? Empty pockets, zip zippers, snap or hook fasteners before washing.

Were strings and sashes tied to prevent tangling?

Were items damaged before washing? Mend rips and broken threads in seams before washing.

Did you overload the washer?

Loads should move freely during washing.

Did you properly add chlorine bleach?

Do not pour chlorine bleach directly on load. Wipe up bleach spills. Undiluted bleach will damage fabrics.

Did you follow the manufacturer’s care label instructions?

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use Factory Specified Parts. These parts will fit right and work right because they are made with the same precision used to build every new CROSLEY® appliance. To locate replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center.

For assistance or service

Call the Customer Interaction Center at 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances

Installation information

Use and maintenance procedures

Accessory and repair parts sales

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)

Referrals to local dealers, repair parts distributors, and service companies

Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to us with any questions or concerns at:

Crosley Distribution Center c/o Correspondence Dept.

675 North Main Street Winston-Salem, NC 27102-2111

Please include a daytime phone number in your correspondence.

Gearcase assembly covered by your warranty

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Whirlpool CAWX629JQ1 Load is tangled or twisted, Gray whites, dingy colors, Garment damage, If you need replacement parts

CAWX629JQ1 specifications

The Whirlpool CAWX629JQ1 is a state-of-the-art top-load washer designed with modern consumers in mind. This model stands out in its category due to its combination of efficiency, functionality, and user-friendly features. One of its main characteristics is its impressive capacity; the CAWX629JQ1 offers ample space for large laundry loads, allowing users to streamline their washing process and effectively handle everything from delicate items to heavy blankets.

One of the notable technologies incorporated in the CAWX629JQ1 is the Adaptive Wash Technology. This advanced system automatically detects the size and type of the load, optimizing the wash cycle for maximum efficiency and effectiveness. It ensures that clothes are cleaned thoroughly while conserving water and energy, making it an eco-friendly choice.

The washer also features a variety of wash cycles, including options for delicates, heavy-duty items, and quick washes. This versatility allows users to tailor their laundry routine according to their needs, ensuring that each load receives the appropriate care. The CAWX629JQ1 includes a deep water wash option, which provides an extra boost of water during the wash cycle, ideal for tackling tough stains on larger or heavily soiled loads.

Another key feature of this model is its user-friendly interface. The intuitive control panel makes it easy to select the desired settings, while the clear digital display provides users with real-time information on the cycle’s progress. Whirlpool has also prioritized convenience with its Load & Go Dispenser, which allows users to add detergent once and use it for several loads, eliminating the need for frequent refills.

Moreover, the CAWX629JQ1 is designed with a sleek exterior that complements modern laundry rooms. Its sturdy construction ensures durability, so it can withstand daily use while maintaining an attractive appearance.

In conclusion, the Whirlpool CAWX629JQ1 is more than just a washing machine; it reflects a thoughtful design approach focused on efficiency, ease of use, and versatility. Its innovative technologies and features make it a reliable choice for households seeking to optimize their laundry experience while maintaining care for the environment.