ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new CROSLEY® appliance.

To locate factory specified replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center.

In the U.S.A.

Call the Whirlpool Customer Interaction Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Crosley with any questions or concerns at:

Crosley Distribution Center c/o Correspondence Dept.

675 North Main Street Winston-Salem, NC 27102-2111

Please include a daytime phone number in your correspondence.

Accessories

Replacement filters

To order replacement filters, call 1-800-253-1301 and ask for the appropriate part number listed below or contact your authorized Whirlpool dealer.

Interior water filter cartridge:

Standard Cartridge:

Order Part #8171413(NL200)

Cyst Cartridge:

Order Part #8171414(NLC200)

WATER FILTER

CERTIFICATIONS

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Whirlpool CS22AEXHW01, CS22AEXHW02, CS22AEXHW00, CS22AEXHN02, CS22AEXHN01 Water Filter Certifications, U.S.A, Accessories