IfYouNeedServiceOrAssistance
Wesuggestyou follow thesesteps:
1. Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If your dlshwasher will not run, or stops during a cycle:
. Is the door tightly closed and securely latched? l Has the cycle been correctly set?
. Is the water turned on?
lHave you checked your home’s main fuses or circuit breaker box?
. Is the dishwasher plugged into a live circuit with the proper voltage?
. If the motor has stopped because of an overload, it will automatically reset itself within a few minutes. If the motor does not start, call for service.
If your dishwasher seems to run too long:
. Are you using Pots 8 Pans Cycle? The dishwasher may be waiting for the water to heat.
If dlshwasher won’t fill:
. Is overflow protector stuck in “up” position? Overflow protector should move up and down freely. Press down to release.
If water remalns In the dishwasher:
. Has the cycle completed?
lA small amount of remaining water is normal.
If detergent remains in the covered detergent cup:
. Is the bottom rack in backwards? (The rack bumpers should be at the front.)
. Is the dishwasher detergent fresh and dry without lumps?
lIs the cycle completed?
If white residue appears on front of access panel:
lIs more detergent being used than needed? See page 10 for recommended amounts of detergent.
l Some liquid detergents develop excess foam and build up on exterior of access panel. Try a different brand to reduce foaming and eliminate
2. If you need assistance:..
Call Whirlpool
in the U.S.:
and talk with one of our trained consultants. The consul- tant can instruct you in how to obtain satisfactory opera-
tion from your appliance or, if service is necessary, recommend a qualified service company in your area. If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations Whirlpool Corporation
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
3. If you need service’!..
Whirlpool has a nationwide net- work of authorized WhirlpoolSM
TKikl 01~ service companies. Whirlpool SERvlCE service technicians are trained
4”1to fulfill the product warranty and provide
anywhere in the United States, To locate the authorized Whirlpool service company in your area, call our
APPLIANCES- HOUSEnOLO- ELECTRIC*LAPPLIANCES- MAJOR- SERWCELREPAIR YWOR- REPAIRINGaPARTS
OR
WASNINGMACHINES,DRYERS
L IRONERS - SERVICING
WHIRLPOOL APPLIANCES
AUTHORIZEOWHlRLPOOLSER"lCE
SERVICE COMPANIES
XYZ SERYICEco
123MAPLE959-5994
4. If you need FSP” replacement parts’...
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality when- ever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting spec- ifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool
5.If you are not satisfied with how the problem was solved:..
. Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent con- sumer experts that voices consumer views at the high- est levels of the major appliance industry.
. Contact MACAP only when the dealer, authorized serv- icer or Whirlpool have failed to resolve your problem. Major Appliance Consumer Action Panel
20 North Wacker Drive Chicago, IL 60606
lMACAP will in turn inform us of your action.
*When requesting assistance, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request.
18
