If you need semice or assistance, we suggest you follow these five steps: 1. Before calling for assistance...
Performance problems oflen result from little things
you can find and fix yourself without tools of any kind.
If your dishwasher will not run, or stops during a cycle:
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Is the door tightly closed and securely latched?
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Has the cycle been correctly set?
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Is the water turned on?
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Have you checked your home’s main fuses or circuit
breaker box?
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Is the dishwasher wired into a live circuit with the
proper voltage?
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If the motor has stopped because of an overload, it
will automatically reset itself within a few minutes. If
the motor does not start, call for service.
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Is the delay feature on?
If your dishwasher seems to run too long:
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Are you using the POTS & PANS Cycle or HI-TEMP Wash-
ing Option? Is the dishwasher waiting for water to
heat?
If water remains in the dishwasher:
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Has the cycle completed?
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A small amount of remaining water is normal.
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Is drain air gap or drain hose clogged?
If detergent remains in the covered detergent cup:
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Is the bottom rack in backwards? [The rack bumpers
should be at the front.)
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Is the dishwasher detergent fresh and dry without
lumps?
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Is the cycle completed?
If you hear grinding, grating, crunching, buzzing
sounds:
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A hard object has probably entered the POWER
CLEAN Module. The sound should stop when the ob-
ject is ground up.
If the WATER HEATING Signal light flashes:
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Have you run water at the nearest sink before starting
dishwasher?
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Is water temperature at least 140-F (60-C)? Set water
heater thermostat to a higher setting.
If signal lights flash and the dishwasher stops or will
not run:
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Has there been a power failure?
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Is the cycle pause feature on? [See page 11.)
If control pads don’t work:
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Is the lock-out feature on? [See page 12).
If the beep does not sound when pads are pressed:
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Has the sound signal been turned off? (See page 12.)
2. If you need assistance?..
Call Whirlpool COOL-LINE * service assistance tele-
phone number. Dial free from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained Consultants. The Con-
sultants can instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces-
sary, recommend a qualified service company in your
area.
3.
If you need service?..
r T%tlCl
Lp”
Whirlpool has a nationwide network
1 of franchised TECH-CARE” service
1 companies. TECH-CARE service
7LEc~-cAR~ technicians are trained to fulfill the
F~~~HlsEDsERVICE1 product warranty and provide after-
warranty service, anywhere in the United States. To lo-
cate TECH-CARE service in your area, call our COOL-
LINE service assistance telephone number (see Step 2)
or look in yourtelephone directory Yellow Pages under:
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Donald Skinner
Director of Customer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
5.
If you need FSP”
replacement parts?..
FSP” is a registered trademark of Whirlpool Corpora-
tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your
Whirlpool appliance. FSP replacement parts will fit
right and work right, because they are made to the
same exacting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your area, refer to
Step 3 above or call the Whirlpool COOL-LINE service
assistance number in Step 2
*If you must call or write, please provide: model
number, serral number, date of purchase, and a com-
plete description of the problem. This information is
needed in order to
better
respond to your request for
assistance
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