Whirlpool EL7JWKLMQ00 manual Troubleshooting

Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

1.Remove all food from the refrigerator.

2.Turn the Control to the off position. See “Using the Controls.”

3.Unplug refrigerator.

4.Empty water from the defrost pan.

5.Clean, wipe, and dry thoroughly.

6.Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move.

7.Screw in the leveling legs so they don't scrape the floor. See the “Door Closing” section.

8.Tape the door closed and tape the power cord to the refrigerator cabinet.

When you get to your new home, put everything back and refer to the “Installation Instructions” section for preparation instructions.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator will not operate

■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

■Has a household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit.

■Is the Refrigerator Control turned to the OFF position? See the “Using the Controls” section.

■Is the refrigerator defrosting? Recheck to see whether the refrigerator is operating in 30 minutes. Your refrigerator will regularly run an automatic defrost cycle.

The lights do not work

■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

■Has a light bulb burned out? Replace with an appliance bulb of the same wattage, size, and shape. See the “Changing the Light Bulb” section.

There is water in the defrost drain pan

■Is the refrigerator defrosting? The water will evaporate. It is normal for water to drip into the defrost pan.

■Is it more humid than normal? Expect that the water in the defrost pan will take longer to evaporate. This is normal when it is hot or humid.

The motor seems to run too much

■Is the room temperature hotter than normal? Expect the motor to run longer under warm conditions. At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more of the time.

■Has a large amount of food just been added to the refrigerator? Adding a large amount of food warms the refrigerator. It is normal for the motor to run longer in order to cool the refrigerator back down. See the “Refrigerator Features” section.

■Are the doors opened often? Expect the motor to run longer when this occurs. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.

■Is the control set correctly for the surrounding conditions? See “Using the Controls” section.

■Are the doors closed completely? Push the doors firmly shut. If they will not shut all the way, see “The doors will not close completely” later in this section.

■Are the condenser coils dirty? This prevents air transfer and makes the motor work harder. Clean the condenser coils. See the “Cleaning” section.

■Is the door gasket sealed all the way around? Contact a qualified person or a technician.

■Is there enough air circulation space around the freezer? See the “Location Requirements” section.

NOTE: If the problem is not due to any of the above, remember that your new convertible refrigerator/freezer will run longer than your old one due to its high-efficiency motor.

The refrigerator seems to make too much noise

■The sounds may be normal for your refrigerator. See the “Normal Sounds” section.

Temperature is too warm

■Are the air vents blocked? Remove any objects from in front of the air vents. See the “Ensuring Proper Air Circulation” for the location of air vents.

■Are the door(s) opened often? Be aware that the refrigerator will warm when this occurs. In order to keep the refrigerator cool, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.

■Has a large amount of food just been added to the refrigerator? Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.

■Is the control set correctly for the surrounding conditions? See the “Using the Controls” section.

■Is the control set to the appropriate operating mode? Select Refrigerator for refrigeration temperatures or Freezer for freezer temperatures. See the “Using the Controls” section.

Temperature is too cold

■Is the control set to the appropriate operating mode? Select Refrigerator for refrigeration temperatures or Freezer for freezer temperatures. See the “Using the Controls” section.

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