TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Dryer Operation

Dryer will not run

Door not closed completely.

Make sure the dryer door is closed completely.

START/PAUSE button not pressed

Press and hold the START/PAUSE button 2-5 seconds.

firmly or held long enough.

 

 

 

Household fuse is blown or circuit

There may be 2 household fuses or circuit breakers for the

breaker has tripped.

dryer. Check that both fuses are intact and tight, or that both

 

circuit breakers have not tripped. Replace the fuse or reset the

 

circuit breaker. If the problem continues, call an electrician.

 

 

Incorrect power supply.

Electric dryers require 240-volt power supply.

 

Check with a qualified electrician.

 

 

Wrong type of fuse.

Use a time-delay fuse.

 

 

Dryer Results

Clothes are not drying satisfactorily or drying times are too long

Other Issues

Lint screen is clogged with lint.

Clean lint screen before each load.

 

 

The exhaust vent or outside

Run the dryer for 5-10 minutes. Hold your hand under

exhaust hood is clogged with lint,

the outside exhaust hood to check air movement. If you

restricting air movement.

do not feel air movement, clean exhaust system of lint

 

or replace exhaust vent with heavy metal or flexible metal vent.

 

See “Installation Instructions”.

 

 

The exhaust vent is not the correct

Check that the exhaust vent is not too long or has

length.

too many turns. Long venting will increase drying times.

 

See “Installation Instructions”.

 

 

The exhaust vent diameter is not

Use 4" (102 mm) diameter vent material.

the correct size.

 

 

 

The dryer is not level.

Clothes not contacting the moisture sensors during Automatic

 

cycles. See “Level the Dryer” in the Installation Instructions.

 

 

The Air Only temperature setting

Select the correct temperature for the types of garments

has been selected.

being dried. See “Cycle Guide”.

 

 

The load is too large and heavy

Separate the load to tumble freely.

to dry quickly.

 

Fabric softener sheets are blocking

The air outlet grille is just inside the door, behind the lint screen.

the grille.

Check that it is not blocked by a fabric softener sheet.

 

Use only one fabric softener sheet, and use it only once.

 

 

The dryer is located in a room with

Proper operation of dryer cycles requires temperatures above

temperature below 40ºF (4ºC).

40ºF (4ºC).

 

 

The dryer is located in a closet.

Closet doors must have ventilation openings at the top

 

and bottom of the door. The front of the dryer requires

 

a minimum of 1" (25 mm) of airspace, and, for most

 

installations, the rear of the dryer requires 5" (127 mm).

 

See “Installation Instructions”.

 

 

Other performance or operation issues

Refer to the built-in troubleshooting feature on the dryer.

See the instructions above to access the built-in troubleshooting menus using the MORE INFO button.

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Whirlpool Electronic Dryer Troubleshooting, If you experience Possible Causes Solution, Dryer Operation, Dryer Results