Whirlpool ET12DC manual Before calling for assistance, If you need assistance, If you needservice”

Models: ET12DC ET14DC

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Remove all food. Pack frozen foods in dry ice.

Unplug the refrigerator and clean it thoroughly.

Remove everything that comes out. Wrap all parts well and tape them together so they don’t shift and rattle.

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance.. .

Derfmmance problems often result from little things LX can find and fix yourself wlthout tools of any kind.

If your refrigerator will not operate:

l

Is the

electric

cotd

plugged

in?

 

l

Is a fuse blown

or a

circuit

breaker

tripped?

l

Is the

Temperature

Control

turned

ON?

Ii there Is a ratillng or Jlngllng nolse, or other unfamlllar sounds:

o Is something on top or behind the refrigerator mak-

Ing noise when the refrtgerator is running?

If there is water in the defrost pan:

o In hot, muggy weather, this is normal. The pan can

e-/en be half full Make sure the refrigerator is level ihI . the aan doesn’t overflow

If the light doesn’t work:

l Check fuses and circuit breakers. Make sure It’s

piugged In

IVa bulb is burned out:

a See Instructions for changing light bulbs on page

6 IUse appliance bulbs only.

If the motor seems to run too much:

l

Is

the

condenser

free of dust

and

lint?

 

 

0 On

hot days,

or if

the

room IS warm,

the

motor

 

naturally

runs

longer

 

 

 

 

 

 

 

l

if the

door

has

been

opened

a

lot,

or

If a

large

 

amount

of

food

has

been

put

in, the

motor

will run

 

longer

to cool

 

down

the

Interior

 

 

 

 

 

Remember: Motor running time depends on dif-

ferent things. number of door openings. amount of

food stored, temperature of the room, setting of the controls

2. If you need assistance * ...

Call Whlrlpool COOL-LINE@ service assls- tance telephone number. Dlal free from:

Contlnental U.S. . . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska 6 Hawall . . . . . . . . . . . (800) 253-1121

Screw in the leveling legs; tape the doors shut; tape the electric cord to the cabinet. When you get

to your new home, put everything back, level it, and refer to page 4.

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain satisfac-

tory operation from your appliance 01, if service is

necessary, recommend a qualified service com- pany In your area.

3. If you needservice”...

 

 

Whirlpool

has

a na-

 

 

tionwlde

network

of

 

 

franchised

TECH-CARE

 

 

Service

Companies.

 

 

IH-CARE

service

‘ul

1

technlclans

are

trained

//

1

to fulfill

the

product

 

 

warranty

and

provide

 

 

after-warranty

 

service,

 

 

anywhere

In the

United

 

 

States

To

locate

TECH-CARE

service

In your area, call our COOL-LINE

service

assistance

telephone

 

number

(see

Step 2) of

look in your

telephone

directory

Yellow

Pages under:

APPLIANCES-HOUSEHOLD-

 

 

 

ELECTRICALAPPLIANCES-

 

MAJOR-SERVICE

 

6 REPAIR

 

 

MAJOR-REPAIRING

1 PARTS

WHIRLPOOLAPPLIANCES

 

 

OR

WHIRLDOOLAPP?lANCES

 

FRANCHISED TECH~CARE SER:~~CE

 

~AANCHISFO TECH CARF SERVICE

 

SER

\‘/(‘?I

< O.MPA.V,~S

 

 

SER,

,C‘E

(‘O.MPA:-I.VlES

XYL SERVICE CO

 

 

Q99 9999

XYL SERVICE CO

 

 

123 Maple

 

 

 

 

123 ManIt

 

999.9999

 

 

 

 

 

OR

 

 

 

 

 

 

 

WASHING

MACHINES,

DRYERS

 

 

 

 

6

IRONERS-SERVICING

 

 

 

 

 

 

 

WHIRLPOOLAPPLIANCES

 

 

 

 

 

 

 

FRANCHISED

TECH CARE SERVICE

 

 

 

 

 

 

.\ERI’/(‘E

(‘0

VI’.,

VIE<

 

 

 

 

XYL SERVICE CO

 

999

9999

 

 

 

 

123 Maple

 

 

 

 

4. If you have a problem”...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants, or If you prefer, write to

Mr. Stephen E. Upton

Senior Vice President

Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

*If you must call or write, please provide: model

number. serial number, date of purchase, and a

complete description of the problem. This Informa-

tion is needed In order to better respond to your request fof assistance

 

 

FSP 1s a

reglstered

trademati

of

Whlrlpoa

 

 

Corporation

 

for qualliy

parts

Look

for

H-IS symbol

 

 

of

quollty

whenever

you

need

a

replacement

FSP

 

port

for

your

Whirlpool

 

appkonce

FSP

 

replacement

 

parls

WIII

hi right

and

work righi.

0

CR,

because

they

are made

to the same

exacting

specifications

used

to build

every

new

 

 

Whirlpoo

appliance

 

 

 

 

 

11

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Whirlpool ET12DC manual Before calling for assistance, If you need assistance, If you needservice”, If you have a problem”