If you need service or a&stance, we su gest you follow these four s7eps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself wlthout tools of any kind

If your retrlgerator will not operate:

l

Is the

electric

cord

plugged

In’J

 

l

Is a fuse blown

or a

clrcutt

breaker

tripped’

l

Is the

Temperature

Control

dial turned ON7

If your Ice maker will not operate:

l Has

the freezer had

enough

time

to get cold3 With

 

a new

refrigerator.

this might

take

overnight

l

Is the

ON I OFF lever in the ON position

l

Is the

water

valve

turned on,

and

IS water getting

 

to the

ice

maker7

 

 

 

If there Is a rattling or jlngllng noise, or other unfamlllar sounds:

l

Is somethlng

on top

or

behind

the

refrigerator

mak-

 

Ing noise when

the

refrigerator

IS runnlngq

 

 

l

New

features

 

on

your

new refrigerator

make

new

 

sounds

You

may

 

be

hearing

air

flowing

from

the

 

fans,

timer

clscks

for

the defrosting

 

cycle.

defrost

 

water

draining

Into

the defrost

pan

 

If you

have

an

 

ice maker, you will hear water fill the molds and

 

the Ice drop Into the bin

 

 

 

 

 

If there

Is water

In the

defrost

pan:

 

 

 

i In hot, muggy weather, this IS normal The pan can

even be half full Make sure the refrigerator IS level so the pan doesn’t overflow

If the light doesn’t work:

l Check

fuses

and

circuit

breakers

Make

sure

It’s

plugged

 

In

 

 

 

 

 

 

 

 

l The

bulb

rnab

be

burned

out

Unplug the refriger-

ator,

remove

the

light

shield,

replace

the

bulb

with

an

appliance

bulb

no

larger

than

40 watts

Re-

place

the

light shield

and

plug In the

cord

 

 

It the motor seems to run too much:

l

Is the

condenser

 

behlnd

the

base

grill.

 

free

of

dust

 

and

 

lint7

 

 

 

 

 

 

 

 

 

 

 

 

 

l

On

hot

days

‘or If

the

room

IS warm.

 

the

motor

 

naturally

runs longer

 

 

 

 

 

 

 

 

 

 

l

If the

door

has

 

been

opened

a

lot

 

or

If a large

 

amount

of focxj has been put In, the motor will run

 

longer to cool down the Interior

 

 

 

 

 

 

 

Remember:

Motor

running

 

time

depends

on

dlf-

ferent

 

things

number

of

door

 

openings.

 

 

amount

of

food

stored,

temperature

 

of

the room.

setttng

of

the

controls

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

And,

 

your

new

 

refrigerator

 

may

be

larger

than

your

old

one

so

It

has

more

space

to

be

cooled

It

also

has

a regular

 

freezer

instead

of

a

frozen

food

compartment.

A!I

this

means

better

refrigeratton

 

and

may

require

more

 

running

time

than

your

 

old

one

 

2. If you need assistance* .. .

Call Whlrlpool COOL-LINE’ service assls- tance telephone number. Dial free trom:

Contlnental U.S. . . . . . . . . . . . . (600) 253-1301 Mlchlgan . . . . . . , . . . . . . . . . . . . (800) 632-2243 Alaska 81Hawall . . . . . . . . . . . (800) 253-1121

and talk with one of our tralned Consultants. The Consultant can instruct you in how to obtain satisfac-

ton/ operation from your appliance or, if service IS

necessary, recommend a qualified service com- pany in your area

3. If you need service*...

 

 

 

 

 

 

Whirlpool

has

a

na-

 

 

 

 

 

tionwide

 

network

 

of

 

 

 

 

 

franchised

 

TECH-CARE

i

 

 

 

 

 

Service

 

Companies.

 

 

 

 

 

 

 

TECH-CARE

 

service

 

 

 

 

 

 

technicians

 

are

trained

 

 

 

 

 

 

to

fulfill

 

the

product

 

 

 

 

 

 

warranty

 

and

 

provide

 

 

 

 

 

i

after-warranty

 

 

service,

 

1 FRANCHlSED

SERVKE

anywhere

 

tn the

United

I

 

 

 

 

 

 

States

 

To

 

locate

 

TECH-CARE service In your area, call our COOL-LINE

 

service assistance

telephone

number

[see

Step 2)

or

look in your telephone

directory

Yellow

 

Pages

under

 

APPLIANCES-HOUSEHOLD-

 

 

 

 

ELECTRICALAPPLIANCES-

 

 

 

 

MAJOR-SERVICE

b REPAIR

 

 

MAJOR--REPAIRING

 

6 PARTS

 

NHIRLPOOLAPPLIANCES

 

 

 

OR

WHIRLPOOLAPPLIANCES

 

 

 

 

FRANCHISED TECH CARE SERVICE

 

FRANCHISED

TECH CARE SERVICE

 

.SERI’/(‘h

roM,‘-\

\/F.S

 

 

.sEX,‘,r’F

(‘O.M/‘-\

VIES

XY: SERVICE CO

 

999

9999

XYL SERVICE CO

 

 

 

 

 

123 Maple

 

123 Maple

 

 

 

999

9999

 

 

 

 

OF'

 

 

 

 

 

 

 

 

WASHING

MACHINES,

DRYERS

 

 

 

 

 

 

6

IRONERS-SERVICING

 

 

 

 

 

 

 

 

WHlRLPOOLAPPLlANCES

 

 

 

 

 

 

 

 

FRANCHISED

TECH CARE SERVICE

 

 

 

 

 

 

 

 

\,EK\

I(‘5

(‘OMI’A

VIES

 

 

 

 

 

 

XYZ SERVICE CO

 

 

 

 

 

 

 

 

 

123 Maole

 

 

939 9999

 

 

 

 

 

 

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants, or if you prefer, write to,

Mr Guy Turner, Vice Prestdent

WhIrlpool Corporation AdmInistrative Center 2000 US-33 North, Benton Harbcx, Ml 49022

‘If you must call or write. please provide, model

number, serial number, date of purchase. and a

complete description of the problem This informa-

tion IS needed In order to better respond to your request for assistance.

 

 

 

FSP 1s u

reglslered

 

trademark

of

Whirlpool

 

 

 

 

Corporol~on

 

for quality

parts

Look

for it’s

symbol

 

 

 

ol

quality

 

whenever

 

you

need

o

replacement

FSP

 

 

port

for

your

Whirlpool

 

appliance

 

FSP

 

 

 

replacement

 

 

parts

 

WIII

hi rlghl

and

work

rtghl

0

R

because

 

they

are

made

to the some

exacting

speclhcatlons

 

used

to bulld

every

new

 

 

 

 

 

Wh~tl~l

 

appllonce

 

 

 

 

 

 

 

Benlon

Harbor.

Michlpan.

 

Aulomallc

 

Washers.

Clothes

Dryers

 

Freezers.

 

Relrlperalor-Freezers,

 

 

Ice

Makers,

Dishwashers.

 

Built-IIT

Ovens

and

Surlace

 

Umts,

Ranges.

Microwave

 

Ovens.

Compaclors.

 

Room

Air Condltioncrs.

 

Oehumldlllers.

 

Cenlral

Heating

and Air CondHionlng

 

Syslems.

 

 

 

 

 

 

Part No. 942912

Printed in U.S.A.

Page 8
Image 8
Whirlpool ET16JMXL Before calling for assistance, If you need assistance, If you need service, If you have a problem