If You Need Assistance

Or Sewice

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fii. It could save you the cost of a service call.

PROBLEM

Your refrigerator will not operate

Unfamiliar sounds or a rattlingljingling noise

There is water in the defrost pan

The lights do not work

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or circuit breaker tripped.

The Refrigerator Control is not set correctly.

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be half full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace household fuse or reset circuit breaker.

Set Refrigerator Control to a numbered setting. (See page 7.)

Remove item from on top of or behind the refrigerator.

New features on your new refrigerator make new sounds. (See “Understanding the sounds you may hear” on page 13.)

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace bulb. (See page 12.)

The optional ice maker will not operate

The motor seems to run too much

The freezer has not had enough time to get cold.

The signal arm is in the OFF (up) position.

The water valve is turned off.

Water is not getting to the ice maker.

The condenser coils are dirty. It is hot outside or in the room.

Thedoorhasbeenopened frequently.

A large amount of food has been put in at one time.

Allow the freezer time to get cold-this could take overnight.

Push signal arm down to the ON position. (See page 11.)

Turn the water valve on.

Check the water line for clogs or leaks.

Clean the coils (See page 15.)

On hot days, or if the room is too warm, the motor naturally runs longer.

Open the door as few times as possible.

The motor will run longer in order to cool down the interior when food is added.

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Whirlpool ET18SK If You Need Assistance Or Sewice, Before calling for assistance, Problem, Possible Cause, Solution
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ET18SK specifications

The Whirlpool ET18SK is a classic top-freezer refrigerator that seamlessly blends functionality and style, making it an ideal choice for those seeking reliable performance in a compact package. This model is perfect for smaller kitchens, apartments, and homes where space is limited but storage needs remain high.

One of the main features of the Whirlpool ET18SK is its generous storage capacity. With a total volume of approximately 18 cubic feet, this refrigerator provides ample space for groceries, beverages, and leftovers. The top freezer compartment is designed for convenient access, allowing easy storage of frozen items without compromising on refrigerator space.

The ET18SK incorporates a variety of smart organization features. Adjustable glass shelves enable users to customize the interior layout, accommodating taller items as needed. The door features gallon-sized bins, ensuring easy access to condiments and drinks while maximizing shelf space. A crisper drawer designed specifically for fruits and vegetables helps to keep produce fresh longer by maintaining humidity levels.

This refrigerator is equipped with Whirlpool's Accu-Chill temperature management system, which uses electronic controls to maintain optimal temperatures throughout the unit. This technology helps preserve food quality and reduces spoilage, providing peace of mind to consumers. Additionally, the refrigerant used in this model is environmentally friendly, reflecting Whirlpool's commitment to sustainability.

Energy efficiency is a key characteristic of the ET18SK. It meets ENERGY STAR® guidelines, meaning it consumes less energy without sacrificing performance. This not only helps reduce electrical bills but also contributes to a lower environmental impact, a vital consideration for today's eco-conscious consumers.

The design of the Whirlpool ET18SK is another highlight. With a sleek, modern look available in various finishes such as white, black, or stainless steel, it complements a wide range of kitchen aesthetics. The smooth exterior is easy to clean, and the simple control knobs make it user-friendly.

In summary, the Whirlpool ET18SK is an excellent refrigerator that combines ample storage, smart organization features, energy efficiency, and a stylish design. It is a practical choice for anyone seeking a reliable appliance that meets everyday needs without overwhelming limited kitchen space. Whether for a family or a single household, the ET18SK provides a perfect balance of convenience and performance.
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