Whirlpool ETWM ws manual Tech-Care

If you need service or assistance, we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself wlthout tools of any kind.

If	your	refrigerator	will not operate:
l	Is the	power supply cord		plugged	into	a live circuit
	with	the proper	voltage?	[See page	4	)

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Refrigerator Control turned ON?

If there is a rattling or jingling noise, or other un- familiar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator ISrunning?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan

If your ice maker will not operate:

l Has the freezer had enough time to get cold’ With a new refrigerator, this might take overnlght

l Is the signal arm ON tn the down position?

l Is the water valve turned on? Is water getting to the ice maker?

If there is water in the defrost pan:

l In hot, muggy weather, this IS normal The pan can even be half full Make sure the refrigerator IS level so the pan doesn’t overflow.

If the light does not work:

l Have you checked your home’s main fuses or circuit breaker box3

l Is the power supply cord plugged into a live circuit with the proper voltage7 (See page 4.)

If a bulb is burned out:

l See instructionsforchanging light bulbson page6 Use appliance bulbs only.

If the motor seems to run too much:

l Isthe condenser, behind the refrigerator, free of dust and lint’

lOn hot days. or If the room ISwarm. the motor natu-

rally runs longer

lIf the door has been opened a lot, the motor WIII run longer to cool down the Interior.

Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored, temperature of the room, setting of the controls

And, your new refrigerator may be larger than your old one so it has more space to be cooled It also has a regular freezer instead of a frozen food compati- ment All this means better refrigeration and may re- quire more running time than your old one

2. If you need assistance*...

Call Whirlpool COOL-LINE%ervice assistants telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . . (800) 253-130’ Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-224: Alaska & Hawaii . . . . . . . . . . . . (800) 253-112’

and talk with one of our trained Consultants. The Con- sultant can instruct you in how to obtain satisfactory

operation from	your	appliance	or, if service is neces-
sary, recommend	a	qualified	service company	in
your area				I

3.If you need service*...

			Whirlpool has a na-
			tionwide	network of
			franchised	TECH-CARE”
YEif1		01	Service	Companies.
			TECH-CARE		service
			technlclans	are trained
r	/3		to fulfill	the	product
			warranty	and	provide
	7-&&w&E		after-warranty		service,
FRANCHISED		SERVICE	anywhere	in the United
			States. To locate TECH-
CARE service in your area, call our COOL-LINE sewice

assistance telephone				number [see Step 2) or look in
your telephone		directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-					ELECTRICAL		APPLIANCES-
MAJOR-SERVICE		.4 REPAIR		no		MAJOR-	REPAIRING		6 PARTS
WHIRLPOOL	APPLIANCES			“”	WHIRLPOOL		APPLIANCES
									I
FRANCHISED TECH-CARE SERVICE						FRANCHISED TECH-CARE SERVICE
SERVICE		COMPA	,h’/.i:.S			SERVICE		COMPANIES
XYZ SERVICE	CO				XYZ SERVICE		CO
123 Maple		999~9999				123 Maple			999.9999
				OR
		WASHING	MACHINES.			DRYERS
		6 IRONERS-			SERVICING
		WHIRLPOOL		APPLIANCES
		FRANCHISE0 TECH-CARE SERVICE
			SERVICE			COMPANIES
		XYZ SERVICE		CO
		123 Maple				999.9999

4. If you have a problem*...

Call our COOL-LINE sewice assistance telephone number (see Step 2) and talk with one of our Consul- tants, or If you prefer, write to:

Mr. Stephen E. Upton, Sr Vice President Whirlpool Corporation

AdminIstrative Center 2000 US-33 North Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information IS needed In order to better respond to your request for assistance.

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