If you need service or assistance,
we suggest you follow these five steps:
L Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If electrlclfy goes off:
Learn how long power will be off by calling the power company,
lIf service is to be interrupted 24 hours or less, keep freezer closed. Most food will stay frozen.
l If service is to be interrupted longer than 24 hours, do this:
1.Remove all unfrozen food and store in a frozen food locker OR...
2.Place 2 Ibs. (0.9 kg) of dry ice in freezer for every cu. ft. of freezer space. This will keep frozen foods for 2 to 4 days. Wear gloves to protect your hands from dry ice burns.
3.If neither food locker storage or dry ice is avail- able, use or can perishable food at once.
l The length of time food will stay frozen depends on several factors. For instance: a full freezer will remain cold longer than a freezer partially filled. And a freezer full of meat will stay cold longer than a freezer filled with baked goods. Also, if the food still contains ice crystals, it may be safely refrozen, al- though the quality and flavor may be affected. Use this food as soon as convenient, If the condition of the food is poor or is in any way questionable, it is wise to dispose of it.
If freezer stops funning:
l Check to see if power cord is plugged into the outlet.
l Check fuse box or circuit breaker.
l Check electric company for a power failure. l Be sure Temperature Control is turned ON.
If compressor seems to run too long:
l Check to see that condenser, located on back of freezer, is free of dust and lint.
lOn hot summer days or if room is hot, compressor will run longer to provide the correct amount of cooling.
l If large amounts of unfrozen food have been put into the freezer, compressor will run longer
l Check to see that there is enough air circulation space above and in back of the freezer,
2. If you need assistance%.
Call Whirlpool
and talk with one of ourtrained Consultants. The Con- sultant can instruct You in how to obtain satisfactory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.
3.If you need setice*...
Whirlpool has a na-
tionwide network of
-franchised
APPLIANCES | - | HOUSEHOLD. |
| ELECTRICAL | APPLIANCES- | ||||
6 | REPAIR |
| MAJOR - | REPAIRING | 6 PARTS | ||||
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WHIRLPOOL APPLIANCES |
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FRANCHISED | TECH.CARE | SERVICE |
| FRANCHISED | |||||
SERVICE |
| COMPANIES |
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| SERVICE | COMPANIES | |||
XYZ SERVICE CO |
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| XV2 SERVICE CO |
| 999.9999 | |||
123 MaDIe |
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| 123 Maple |
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| WASHING MACHINES. | DRYERS |
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| 6 | IRONERS | - | SERVICING |
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| WHIRLPOOL | APPLIANCES |
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| XV2 SERVICE CO |
| 999.9999 |
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| 123 Maple |
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4. If you have a problem%.
Call our
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000
Benton Harbor, Ml 49022
5.If you need FSP” replacement parts? ..
FSPis a registered trademark of Whirlpool Corpora- tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in Your area, refer to Step 3 above or call the Whirlpool
‘If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance.
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