■Were items soiled when placed in the dryer? Items should be clean before being dried.
■Were items properly sorted?
Sort light colors from dark colors. Sort colorfast items from noncolorfast items.
Items shrinking
■Was the dryer overloaded?
Dry smaller loads that can tumble freely.
■Did the load overdry?
Check the manufacturer’s care label. Match dryer setting to load type. See “Drying, Cycle and Temperature Tips.”
Loads are wrinkled
■Was load removed from dryer at the end of the cycle? Remove load as soon as tumbling stops.
■Was the dryer overloaded?
Dry smaller loads that can tumble freely.
■Did the load overdry?
Check the manufacturer’s care label. Match dryer setting to load type. See “Drying, Cycle and Temperature Tips.”
Odors
■If the dryer is electric, is it being used for the first time? The new electric heating element may have an odor. The odor will be gone after the first cycle.
■Have you recently been painting, staining or varnishing in the area where your dryer is located?
If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry clothing.
Garment damage
■Check the following:
Were zippers, snaps, and hooks left open?
Were strings and sashes tied to prevent tangling? Were care label instructions followed?
Were items damaged before drying?
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you only use FSP® factory specified parts. These parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance. To locate factory specified replacement parts in your area, call our Customer Interaction Center (in the U.S.A.) or your nearest designated service center.
In the U.S.A.
Call the Whirlpool Customer Interaction Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
Whirlpool Corporation
Customer Interaction Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
To order accessories, call the Whirlpool Customer Interaction Center toll free at
In Canada
Call the Whirlpool Canada Inc. Customer Interaction Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Referrals to local dealers.
For service in Canada
Call
For further assistance
If you need further assistance, you can write to Whirlpool Canada Inc. with any questions or concerns at:
Customer Interaction Center
Whirlpool Canada Inc.
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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