Troubleshooting

Problem ...	Cause ...	Solution ...
Washer makes noise	• Gears engaging after drain and	• This is normal.
(cont.)	before spin.
	• Upper part of agitator clicks during wash.	• This is normal.
Won’t fill/rinse/agitate	• Power cord not plugged in.	• Plug in power cord.
or wrong temperature	• Timer dial is not lined up.	• Turn timer knob to the right
	• Timer dial is not lined up.	• Turn timer knob to the right
		slightly and pull to start.
	• Water inlet valve screens are plugged.	• Clean screens.
	• Water is turned off.	• Turn on water.
	• Hot and cold hoses are reversed.	• Reverse hoses.
	• Inlet hose is kinked.	• Straighten hoses.

Washer stops	• Power cord not plugged in.
	• No power at plug.

•Plug in power cord.

•Check electrical source or call electrician.

•Fuse blown or circuit breaker open.

•Replace fuse or reset circuit breaker. If problem continues, call electrician.

•Using an extension cord.

•Timer dial is not lined up.

•Do not use extension cords.

•Turn timer to the right slightly and pull to start.

•Timer knob not pulled out.

•Washer at pause in Permanent Press cycle (approximately 2 minutes).

•Set and pull out knob.

•Allow cycle to continue.

	• Machine is overloaded.	• Wash smaller loads.
Agitator operation	• The top of the agitator moves only in one	• This is normal.
	direction.
	• The top of the agitator is loose.	• This is normal.
Water level seems	• The top of the agitator is much higher	• This is normal.
too low or washer	than the highest water level. This creates
not completely filling	a perception of the washer not being full.

Washer tub is crooked	• Tub is pulled forward when unloading.	• Push tub to center before
		starting.
	• Tub moves.	• This is normal.
	• Unit not level.	• Ensure front feet are installed
		and nuts tightened. Level
		washer. Reset rear leveling legs.
		See Installation Instructions.

		continued on next page

Whirlpool GSL9365EQ0 warranty Troubleshooting