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If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for
assistance...
Performance problems often result from little things you can find and fix your- self without tools of any kind.
If your washer does not fill:
l Is the power supply cord plugged into a live circuit with the proper voltage?
l Are both water faucets open?
l Have you checked your home’s main fuses or circuit breaker box?
l Are the water supply hoses kinked?
l Is the Cycle Control Knob set and pulled out?
If your washer does not spin:
lIs the lid closed?
. Is the power supply cord plugged into a live circuit with the proper voltage?
l Have you checked your home’s main fuses or circuit breaker box?
If your washer stops during a cycle:
l Remember, the washer pauses briefly at different times in each cycle. These pauses are normal.
If your washer fills and drains without running:
. Make sure that the Cycle Control Knob is pointing to a number in the cycle.
Make sure the drain hose is hlgher than the water level in the washer. If It IsnV:
l The washer may seem to be draining during wash and rinse cycles.
l Water can siphon out. (See “Installation Instructions:‘)
2.If you need assistance?..
Call Whlrlpool
slstance telephone number. Dial free from anywhere in the U.S.:
and talk with one of our trained Consul- tants. The Consultant can instruct you in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service com- pany in your area.
3. If you need service?..
d chised
FRANCIIISEDSERVICE
technicians are trained to fulfill the prod- uct warranty and provide
your telephone directory Yellow Pages under:
Call our
telephone number [see Step 2) and talk with one of our Consultants, or if you pre- fer, write to:
Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000
Benton Harbor, Ml 49022
5.If you need FSP” replacement parts...
FSP is a registered trademark of
Whirlpool Corporation for quality parts. Look for this symbol of quality whenever
you need a replacement part for your
Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting
specifications used to build every new Whirlpool appliance.
‘If you must call or write, please provide: model number, serial number, date of purchase, and a complete description
of the problem. This information is needed in order to better respond to your request for assistance.
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