If You Need Service Or Assistance We suggest you follow
these five steps:
1. Before calling for assistance...
Performance problems often result from
little things you can find and fix yourself
without tools of any kind.
If your dryer does not run:
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Is the power supply plugged into a live
circuit with the proper voltage?
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Is the door closed tightly?
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Did you push the Start Button?
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Have you checked your home’s main
fuses or circuit breaker box?
If your dryer does not heat:
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The FLUFF AIR setting is without heat.
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The last minutes of heat settings are
without heat.
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Is the gas turned on? If not, turn the
Cycle Control Knob to OFF Turn on
gas. Wait 5 minutes. Reset controls
and start.
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An electric dryer uses a circuit breaker
or 2 fuses. If one fuse is blown, the
dryer may run, but not heat.
If drying time seems too long.
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Is the lint screen clean? See page 9
for cleaning instructions.
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See the Dryer Guide.
2. If you need assistance’..
Call Whirlpool COOL-LINER serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
l-600-253-1301
and talk with one of our trained consul-
tants. The consultants can instruct you
in how to obtain satisfactory operation
from your appliance or, if service is nec-
essary, recommend a qualified service
company in your area.
3. If you need service’...
.I
k
I””
4””
Whirlpool has a
nationwide network
of franchised TECH-.
TE~,+CARE CARE” Service
FRANCHISEDSERVICE companies, TECH-
CARE service technicians are trained to
fulfill the product warranty and provide
after-warranty service, anywhere in the
United States, To locate TECH-CARE
service in your area, call our COOL-
LINE service assistance telephone
number (see Step 2) or look in your
telephone directory Yellow Pages
under:
APPLIIHCES-nOUSEnOLD-
ELECTRCAL WPLIANCES-
MAJOR - SERVICE b REPAIR MAJOR- REPAIAING & PARTS
OR
WASHING MACHINES. DRYERS
L IRONERS - SERVlClNG
WHlRLPOOL APPLlANCtS
FRANCHISED TECH CARE SERVICE
SER\‘K’E (‘0 ,,,‘A YIP.5
XYZ SERYICE co
123 MAPLE W-9999
4. If you have a problem:..
Call our COOL-LINE service assistance
telephone number (see Step 2) and talk
with one of our consultants, or if you
prefer, write to:
Mr. Donald Skinner
Director of Customer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
5. If you need FSP’
replacement parts’...
FSP is a registered trademark of
Whirlpool Corporation for quality parts.
Look for this symbol of quality when-
ever you need a replacement part for
your Whirlpool appliance. FSP replace-
ment parts will fit right and work right,
because they are made to the same
exacting specifications used to build
every new Whirlpool appliance.
To locate FSP replacement parts
in your area, refer to Step 3 or call
the Whirlpool COOL-LINE service
assistance number in Step 2.
*If you must call or write, please pro-
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This
information is needed in order to
better respond to your request
for assistance.
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