2. If you need assistance* . . .
Call our
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to: Mr. William Clark
Consumer Assistance Representative Roper Brand Appliances
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
3. If you need service* . . .
Contact the dealer from whom you purchased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your area, call our
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us
, respond properly to your request.
4.If you are not satisfied with
how the problem was
solved . . .
l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer and Roper Brand Appliance warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.
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