PROBLEM
Washer fills and drains without running
Washer drains during wash and rinse cycles, or water siphons out
POSSIBLE CAUSE
Cycle control knob is not pointing to a number in the cycle.
Drain hose is lower than the water level in the washer.
SOLUTION
Set cycle control knob on correct number in the cycle.
Adjust drain hose so that it is higher than the water level in the washer.
2. If you need assistance . . .
Call our
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
3. If you need service . . .
Contact the dealer from whom you purchased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your area, call our
4.If you are not satisfied with how the problem was solved . . .
l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer and Roper Brand Appliance warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
lMACAP will in turn inform us of your action.
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