Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 38.
If nothing operates, check the following:
Is the cooktop wired into a live circuit with the proper voltage? (See Installation Instructions.)
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Have you blown a household fuse or tripped a circuit breaker?
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Other possible problems and their causes:
PROBLEM | CAUSE | |
|
| |
The surface units | • You have blown a household fuse or tripped a circuit | |
will not operate | breaker. | |
| • You have not plugged in coil elements all the way. | |
| • You have not set the control knobs correctly. Push control | |
| knobs in before turning to a setting. | |
|
| |
Grill does not | • You have not left space between food items. | |
work properly | • You have not preheated the grill for the proper amount of time. | |
| ||
| • Food was partially frozen or very cold before grilling. This will | |
| make cooking time longer. | |
|
| |
Control knob(s) | • You are not pushing in before turning. | |
will not turn |
| |
|
| |
Venting results are | • Exhaust fan is not turned on. | |
not what you | • Vent filters are not clean or are not in place. | |
expected | ||
• Vent duct or outside opening is blocked. | ||
| ||
| • There is a draft in room where cooktop is installed. | |
| • Meat is not well trimmed. | |
| • Vent system has not been installed according to the | |
| Installation Instructions. | |
|
| |
Cooking results | • The cooktop is not level. (See Installation Instructions.) | |
are not what you |
| |
expected |
| |
|
|
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