ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use FSP® factory specified parts. These parts will fit right and work right because they are made with the same precision used to build every new ROPER® appliance.

To locate FSP replacement parts in your area:

In the U.S.A., call the Customer Interaction Center at

1-800-447-6737, or your nearest Whirlpool designated service center.

In Canada, call 1-800-807-6777, or your nearest Inglis Limited designated service center.

In the U.S.A

Call the Customer Interaction Center toll free at

1-800-44-ROPER (1-800-447-6737).

Our consultants provide assistance with:

Features and specifications on our full line of appliances

Installation information

Use and maintenance procedures

Accessory and repair parts sales

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)

Referrals to local dealers, repair parts distributors, and service companies

Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Roper with any questions or concerns at:

Roper Brand Home Appliances Customer Interaction Center c/o Correspondence Dept. MD 8020

553 Benson Road

Benton Harbor, MI 49022-2400

Please include a daytime phone number in your correspondence.

In Canada

Call the Inglis Limited Customer Interaction Center toll free:

1-800-461-56818:30 a.m. - 5:30 p.m. (EST)

Our consultants provide assistance with:

Features and specifications on our full line of appliances

Referrals to local dealers

For service in Canada

Call 1-800-807-6777.Inglis Limited designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.

For further assistance

If you need further assistance, you can write to us with any questions or concerns at:

Customer Interaction Center

Inglis Limited

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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Whirlpool REX4634KQ0 manual U.S.A, If you need replacement parts, For further assistance, For service in Canada