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If you need service or assistance,
we suggest you follow these four steps:
,I
II
1 I
!
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1l Before calling for assistance.. .
Performance problems often result from little things you can find and fix yourself with- out tools of any kind.
If nothing operates:
l Is the range correctly wired to a live circuit with the proper voltage? (See Installation Instructions.)
l Have you checked the main fuse or circuit- breaker box?
If the oven will not operate:
l Is the Oven Selector turned to a setting (BAKE or BROIL, but not TIMED BAKE]?
l Is the Oven Temperature Control turned to a temperature setting?
If surface units will not operate:
l Have you checked the main fuse or circuit- breaker box?
l Are surface units plugged in all the way? l Do the control knobs turn?
If surface unit control knob or knobs will not turn:
l Did you push in before trying to turn?
If the
l Are the Oven Selector and the Oven Temper- ature Controi set to “CLEAN?”
l Does the Start Ime Dial show the correct time of day?
lIs the Stop Time Dial set ahead to the time
you want the cleaning cycle to stop?
lIs the Lock Lever all the way to the right? (The Clean Light will come on.)
If cooking results aren’t what you expect:
lIs the range level?
l Are you using pans recommended in the Cooking Guide?
l If baking, have you allowed 1’ z to 2 inches
l Does the oven temperature seem too low or too high? (See page 5 to reset the Oven Temperature Control.]
l Have you preheated the oven as the recipe calls for?
l Are the pans the size called for In the recipe? l Are you following a tested recipe from a
reliable source?
l Do the cooking utensils have smooth, flat bottoms?
l Do the cooking utensils fit the surface unit being used?
See the Cooking Guide for more information on cooking problems and how to solve them.
2l If you need assistance”‘. ..
Call the Whirlpool
Continental U.S. . . . . . . . . (800) 253- 130 1 Michigan . , . . . . . . . . . . . . . . (800)
and talk with one of our trained Consultants. The Consultant can instruct you in how to ob-
tain satisfactory operation from your appli-
ance or, if service is necessary, recommend a qualified service company in your area.
3l If you need service’.’ . ..
Whirlpool has a
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technicians are trained to fulfill the
product warranty and provide after-
warranty service, anywhere in the United States. To locate
ELECTRICALAPPLIANCES- | |||
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WASHING MACHINES. DRYERS &
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4l If you have | a problem’;‘. . . |
Call our
Mr. Guy Turner, Vice President Whirlpool Corporation
Administrative Center 2000
If you must call or write, please provide: model number, serial number, date of purchase, and
a complete description of the problem. This information is needed in order to better re- spond to your request for assistance.
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