Jetted sink makes noise |
| Gray whites, dingy colors |
■Is the pump/motor plugged into an outlet? The on/off button will make a clicking noise if you push the button when the power cord is not plugged into the timer control box outlet.
■Is the water level too low?
■Did you properly sort the load? Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
■Was the proper amount and type of detergent used? Use a few drops of
Jetted sink leaks
■Check caulking around jetted sink for leaks.
■Check household plumbing for leaks.
■Is the drain clogged?
■Is water deflecting off the jetted sink or the load? The jetted sink should not be overloaded. The incoming water might deflect off the load.
■Did you fill the jetted sink with too much water? The jetted sink should be filled to just above the suction cover.
Stains on clothing
■Did you use the proper water temperature? Follow the garment manufacturer’s care label instructions.
Garment damage
■Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, and snap or hook fasteners before washing.
Were strings and sashes tied to prevent tangling?
■Were items damaged before washing? Mend rips and broken threads in seams before washing.
■Is there above average iron (rust) in water? You may need to install an iron filter.
■Did you properly sort the load? Sort dark clothes from whites and lights.
■Did you unload the jetted sink promptly? To avoid dye transfer, unload the jetted sink as soon as it stops.
■Was the jetted sink used for household cleanup and not cleaned properly? See “Cleaning Your Jetted Sink.”
■Was chlorine bleach used in the jetted sink? Rinse the jetted sink well and wipe up bleach spills which could transfer to clothing causing damage.
■Did you overload the jetted sink? The jetted sink must not be overloaded. Clothes should move freely during washing.
■Did you follow the garment manufacturer’s care label instructions?
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area, call our Customer eXperience Center telephone number or your nearest Whirlpool designated service center.
In theU.S.A.
Call the Whirlpool Customer eXperience Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
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