If You Need Assistance,
If you need service, first see the “Before You Call For Service” section of this book. After checking “Before You Call For Service,” additional help can be found by calling our Consumer Assistance Center telephone number.
1. If you need assistance’...
Call Whirlpool Consumer Assistance Center telephone number. Dial free from anywhere in the U.S.:
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to: Mr. Donald Skinner
Director of Consumer Relations Whirlpool Corporation
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
Service Or Replacement
2. If you need service*...
Whirlpool has a
= nationwide network of
i 01 authorized Whirlpools’+’ SERVICEservice companies.
w
Whirlpool service
technicians are trained to fulfill the product warranty and provide
APPLIANCES
OR
ELECTRICAL APPUANCES -
OR
WASHING MACHINES, DRYERS
8 IRONERS
WHIRLPOOL APPUANCES
AUTHORIZED WHIRLPOOL SERVICE
| SERVCE | COMPANIES |
XYZ | SERVICE CO |
|
123 | Maple | 999.9999 |
Parts
3. If you need FSP@ replacement parts’...
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol whenever you need a replacement part for your Estate appliance. FSP ’ replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Estate appliance.
To locate FSP replacement parts in your area, refer to Step 2 above or call the Whirlpool Consumer Assistance Center number in Step 1.
4.If you are not satisfied with how the problem was solved*...
Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
Contact MACAP only when the dealer, authorized servicer or Whirlpool has failed to resolve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of your action.
*‘When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond to your request.
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