■Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a
■Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
■Did you use a fabric softener dispensing ball? Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment.
■Did you use powdered detergent in a
■Did you use Quick Wash on a large load?
For best results, use Quick Wash for small, lightly soiled loads.
Load is wrinkled, twisted, tangled
■Did you unload the washer promptly? Unload the washer as soon as it stops.
■Did you use the right cycle for the load being washed? Use the Delicate/Hand Wash cycle or another cycle with a low spin speed to reduce wrinkling.
■Did you overload the washer?
The wash load must be balanced and not overloaded. Loads should tumble freely during washing.
■Was the wash water warm enough to relax wrinkles? If safe for load, use warm or hot wash water.
■Are the hot and cold water hoses reversed?
Check that the hot and cold water hoses are connected to the right faucets. A hot rinse followed by spin will cause wrinkling. See “Connect the Inlet Hoses.”
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you only use FSP® factory specified parts. These parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area:
In the U.S.A., call the Customer eXperience Center at
In Canada, call
In theU.S.A.
Call the Whirlpool Customer eXperience Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances
■Installation information
■Use and maintenance procedures
■Accessory and repair parts sales
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)
■Referrals to local dealers, repair parts distributors, and service companies
Whirlpool designated service technicians are trained to fulfill the product warranty and provide
To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
InCanada
Call the Whirlpool Canada LP Customer Interaction Centre toll free:
Our consultants provide assistance with:
■Use and maintenance procedures
■Accessory and repair parts sales
■Features and specifications on our full line of appliances
■Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide
For further assistance
If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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