The door is difficult to open

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.

Temperature and Moisture

Temperature is too warm

New installation? Allow 24 hours following installation for the refrigerator to cool completely.

Door opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep door fully closed.

Large load of food added? Allow several hours for refrigerator to return to normal temperature.

Control set correctly for the surrounding conditions? Adjust the control a setting colder. Check temperature in 24 hours. See “Using the Control.”

There is interior moisture buildup

NOTE: Some moisture build-up is normal.

Humid room? Contributes to moisture build-up.

Door opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep door fully closed.

Ice and Water

The ice maker is not producing ice or not enough ice

Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.

Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.

Ice maker turned on? Make sure wire shutoff arm or switch (depending on model) is in the ON position.

New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.

Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice.

Ice cube jammed in the ice maker ejector arm? Remove ice from the ejector arm with a plastic utensil.

Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

The ice cubes are hollow or small

NOTE: This is an indication of low water pressure.

Water shutoff valve not fully open? Turn the water shutoff valve fully open.

Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.

Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

Questions remain regarding water pressure? Call a licensed, qualified plumber.

Off-taste, odor or gray color in the ice

New plumbing connections? New plumbing connections can cause discolored or off-flavored ice.

Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice.

Odor transfer from food? Use airtight, moisture proof packaging to store food.

Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals.

ACCESSORIES

To order stainless steel cleaner, call 1-800-442-9991and ask for the part number listed below or contact your authorized Whirlpool dealer. In Canada, call 1-800-807-6777.

Stainless Steel Cleaner & Polish:

Order Part #4396095

In Canada, Order Part #31462B

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Whirlpool W10131417A, W10131409A installation instructions Accessories, Temperature and Moisture, Ice and Water