ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area, call us or your nearest Whirlpool designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center
toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
Replacement Parts
Glass Turntable | Turntable Hub |
Part Number W10510836 | Part Number W10510839 |
Turntable Support and Rollers |
|
Part Number W10510837 |
|
Cleaning Supplies
affresh® Kitchen Appliance | affresh® Stainless Steel Wipes | |
Cleaner | Part Number W10355049 | |
Part Number W10355010 | Heavy Duty Degreaser | |
affresh® Stainless Steel | ||
Part Number 31552A | ||
Cleaner |
| |
Part Number W10355016 |
|
Built-In Kits
This countertop microwave oven can be built in by using one of the following trim kits*. These kits are available from the dealer or can be ordered by kit model number. See “Assistance or Service” section for the
KIT SIZE | KIT MODEL NUMBERS/COLORS |
27" (68.6 cm) | MK2227AW / White |
| MK2227AB / Black |
| MK2227AS / Stainless |
|
|
30" (76.2 cm) | MK2220AW / White |
| MK2220AB / Black |
| MK2220AS / Stainless |
|
|
*The
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
WHIRLPOOL CORPORATION COUNTERTOP
MICROWAVE LIMITED WARRANTY
ONE YEAR LIMITED WARRANTY
For one year from the original date of purchase, when this microwave is installed, operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will, at its sole option, either pay for factory specified parts and repair labor to correct defects in materials or workmanship or replace the product. If replaced, the unit will be covered by the remaining
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT OUR DISCRETION AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid in the United States or Canada and applies only when the microwave is used in the country in which it was purchased. This limited warranty is effective from the date of the original consumer purchase. Proof of original purchase date is required to obtain service or replacement under this limited warranty.
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