Replacement Parts, Accessories and Cleaning Supplies

Quartz bulb (on some models) does not appear to be on

■This is not unusual. See “Grill Element” in the “Features” section.

■Is the element still working properly?

Place 2 slices of bread on the tall grill rack, place the rack on the turntable and close the door. Program the microwave oven using manual grill – without microwaves – for 4 minutes. The bread should toast dark brown. If it does not toast, call for service.

Fan running during cooktop usage

■This is normal. The microwave oven’s cooling fan (on some models), which is separate from the vent fan, automatically comes on during microwave oven operation to cool the microwave oven. It may also automatically come on and cycle on and off to cool the microwave oven’s controls while the cooktop below is being used.

Radio, TV or cordless phone interference

Check the following:

■Proximity

Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

■Soil

Make sure the microwave oven door and sealing surfaces are clean.

■Frequency

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid using these items during microwave oven operation.