■Ice clogged in the ice storage bin or delivery chute? Remove clogged ice, using a plastic utensil if necessary. Clean chute and bottom of storage bin using a warm moist cloth, and dry both thoroughly. To avoid clogging and maintain a fresh supply of ice, empty the storage bin and clean both the bin and delivery chute every two weeks.
■Has the wrong ice been added to the bin? Use only cubes produced by the current ice maker.
■Has the ice melted around the auger (metal spiral) in the ice bin? Empty the ice container. Use warm water to melt the ice if necessary.
WARNING
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
■Is the ice dispenser stalling while dispensing “crushed” ice? Change the ice button from “crushed” to “cubed.” If cubed ice dispenses correctly, depress the button for “crushed” ice and begin dispensing again.
■Has the dispenser arm been held in too long? Ice will stop dispensing when the arm is held in too long. Wait 3 minutes for dispenser motor to reset before using again.
The water dispenser will not operate properly
■Freezer door closed completely? Close the door firmly. If it does not close completely, see “The doors will not close completely.” On some models, the refrigerator door must also be closed in order to operate the dispenser.
■Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.
■Is the water pressure at least 30 psi (207 kPa)? The water pressure to the home determines the flow from the dispenser. See “Water Supply Requirements.”
■Kink in the home water source line? Straighten the water source line.
■New installation? Flush and fill the water system.
■Water filter installed on the refrigerator? The filter may be clogged or incorrectly installed.
■Is a reverse osmosis water filtration system connected to your cold water supply? See “Water Supply Requirements.”
Water is leaking from the dispenser
NOTE: One or two drops of water after dispensing is normal.
■Glass not being held under the dispenser long enough? Hold the glass under the dispenser for 2 to 3 seconds after releasing the dispenser lever/pad.
■New installation? Flush the water system. See “Prepare the Water System” or “Water and Ice Dispensers.”
■Recently changed water filter? Flush the water system. See “Prepare the Water System” or “Water and Ice Dispensers.”
The dispenser water is not cool enough (on some models)
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
■New installation? Allow 24 hours after installation for the water supply to cool completely.
■Recently dispensed large amount of water? Allow 24 hours for water supply to cool completely.
■Water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water.
■Refrigerator connected to a cold water pipe? Make sure the refrigerator is connected to a cold water pipe. See “Water Supply Requirements.”
ACCESSORIES
The following accessories are available for your refrigerator.
To order an accessory, call
affresh™† Stainless Steel Cleaner:
Order Part #W10355016
In Canada, order Part #W10355016B
affresh™† Stainless Steel Wipes: Order Part #W10355049
In Canada, order Part #W10355049B
affresh™† Kitchen & Appliance Cleaner: Order Part #W10355010
In Canada, order Part #W10355010B
Water Filter:
Order Part #W10295370 (P4RFWB)
Air Filter:
Order Part #W10311524
Produce Preserver:
Order Part #W10346771
WATER FILTER
CERTIFICATIONS
†™ AFFRESH is a trademark of Whirlpool, U.S.A.
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