TROUBLESHOOTING
Reset Operation
If a voltage spike or static discharge blanks out the display or causes erratic thermostat operation, you may need to reset the thermostat. To reset, the System Switch must be
in Cool or Heat. Simultaneously press and buttons
for approximately 10 seconds until the display goes blank. If the thermostat has power, has been reset and still does not function correctly contact your heating/cooling service person or place of purchase.
Symptom | Possible Cause | Corrective Action | |
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No Heat/No Cool/No Fan | 1. | Blown fuse or tripped circuit breaker. | Replace fuse or reset breaker. |
common problems) | 2. | Furnace power switch to OFF. | Turn switch to ON. |
| 3. | Furnace blower compartment door or | Replace door panel in proper position to engage safety |
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| panel loose or not properly installed. | interlock or door switch. |
No Heat | 1. | System Switch not set to Heat. | Set System Switch to Heat and raise setpoint above |
| 2. | Loos connection to thermostat or | room temperature. |
| Verify thermostat and system wires are securely at- | ||
| 3. | system | tached. |
| Heating System requires service or | Diagnostic: Set System Switch to Heat and raise the set- | |
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| thermostat requires replacement. | point above room temperature. Within a five minutes the |
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| thermostat should make a soft slick sound. This sound |
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| usually indicates the thermostat is operating properly. |
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| If the thermostat does not click, try the reset operation |
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| listed above. If the thermostat does not click after being |
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| reset contact your heating and cooling service person or |
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| place of purchase for a replacement. If the thermostat |
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| clicks, contact the furnace manufacturer or a service per- |
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| son to verify the heating system is operating correctly. |
No Cool | 1. | System Switch not set to Cool. | Set System Switch to Cool and lower setpoint below |
| 2. | Loose connection to thermostat or | room temperature. |
| Verify thermostat and system wires are securely at- | ||
| 3. | system. | tached. |
| Cooling System requires service or | Same procedures as diagnostic for No Heat condition | |
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| thermostat requires replacement | except set the thermostat to Cool and lower the setpoint |
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| below the room temperature. There may be up to a five |
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| minute delay before the thermostat clicks in Cooling if the |
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| compressor |
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| tion menu (Item 5). |
Heat, Cool or Fan Runs | 1. | Possible short in wiring. | Check each wire connection to verify they are not shorted |
Constantly | 2. | Possible short in thermostat. | or touching together. No bare wire should stick out from |
| 3. | Possible short in Heat/Cool/Fan | under terminal screws. Try resetting the thermostat as |
| 4. | system. | described below. If the condition persists, the manufac- |
| Fan Switch set to Fan On. | turer of your system or service person can instruct you on | |
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| how to test the Heat/Cool/ system for correct operation. If |
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| the system operates correctly, replace the thermostat. |
Furnace Cycles Too Fast | 1. | The location of the thermostat and/or | Item 3 (CR Heat) or 4 (CR Cool) in the Configuration |
or Too Slow Cooling |
| the size of the Heating or Cooling | Menu is the adjustment that controls the cycle rate. If an |
Cycles Too Fast or Too |
| System may be influencing the cycle | acceptable cycle rate is not achieved using the FA (Fast) |
Slow (narrow or wide |
| rate. | or SL (Slow) adjustment contact a local service person |
temperature swing) |
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| for additional suggestions. |
Thermostat Setting and | 1. | Thermostat thermometer setting | The thermometer can be adjusted +/- degrees as listed in |
Thermometer Disagree |
| requires adjustment. | item 7 of the Configuration Menu. No other adjustment is |
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| possible. |
Blank Display and/or | 1. | Voltage Spike or Static Discharge. | If a voltage spike or static discharge occurs use the Re- |
Keypad Not Responding |
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| set Operation listed above. |
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