TROUBLESHOOTING

Reset Operation

If a voltage spike or static discharge blanks out the display or causes erratic thermostat operation, you may need to reset the thermostat. To reset, the System Switch must be

in Cool or Heat. Simultaneously press and buttons

for approximately 10 seconds until the display goes blank. If the thermostat has power, has been reset and still does not function correctly contact your heating/cooling service person or place of purchase.

Symptom

Possible Cause

Corrective Action

 

 

 

 

No Heat/No Cool/No Fan

1.

Blown fuse or tripped circuit breaker.

Replace fuse or reset breaker.

common problems)

2.

Furnace power switch to OFF.

Turn switch to ON.

 

3.

Furnace blower compartment door or

Replace door panel in proper position to engage safety

 

 

panel loose or not properly installed.

interlock or door switch.

No Heat

1.

System Switch not set to Heat.

Set System Switch to Heat and raise setpoint above

 

2.

Loos connection to thermostat or

room temperature.

 

Verify thermostat and system wires are securely at-

 

3.

system

tached.

 

Heating System requires service or

Diagnostic: Set System Switch to Heat and raise the set-

 

 

thermostat requires replacement.

point above room temperature. Within a five minutes the

 

 

 

thermostat should make a soft slick sound. This sound

 

 

 

usually indicates the thermostat is operating properly.

 

 

 

If the thermostat does not click, try the reset operation

 

 

 

listed above. If the thermostat does not click after being

 

 

 

reset contact your heating and cooling service person or

 

 

 

place of purchase for a replacement. If the thermostat

 

 

 

clicks, contact the furnace manufacturer or a service per-

 

 

 

son to verify the heating system is operating correctly.

No Cool

1.

System Switch not set to Cool.

Set System Switch to Cool and lower setpoint below

 

2.

Loose connection to thermostat or

room temperature.

 

Verify thermostat and system wires are securely at-

 

3.

system.

tached.

 

Cooling System requires service or

Same procedures as diagnostic for No Heat condition

 

 

thermostat requires replacement

except set the thermostat to Cool and lower the setpoint

 

 

 

below the room temperature. There may be up to a five

 

 

 

minute delay before the thermostat clicks in Cooling if the

 

 

 

compressor lock-out option is selected in the configura-

 

 

 

tion menu (Item 5).

Heat, Cool or Fan Runs

1.

Possible short in wiring.

Check each wire connection to verify they are not shorted

Constantly

2.

Possible short in thermostat.

or touching together. No bare wire should stick out from

 

3.

Possible short in Heat/Cool/Fan

under terminal screws. Try resetting the thermostat as

 

4.

system.

described below. If the condition persists, the manufac-

 

Fan Switch set to Fan On.

turer of your system or service person can instruct you on

 

 

 

how to test the Heat/Cool/ system for correct operation. If

 

 

 

the system operates correctly, replace the thermostat.

Furnace Cycles Too Fast

1.

The location of the thermostat and/or

Item 3 (CR Heat) or 4 (CR Cool) in the Configuration

or Too Slow Cooling

 

the size of the Heating or Cooling

Menu is the adjustment that controls the cycle rate. If an

Cycles Too Fast or Too

 

System may be influencing the cycle

acceptable cycle rate is not achieved using the FA (Fast)

Slow (narrow or wide

 

rate.

or SL (Slow) adjustment contact a local service person

temperature swing)

 

 

for additional suggestions.

Thermostat Setting and

1.

Thermostat thermometer setting

The thermometer can be adjusted +/- degrees as listed in

Thermometer Disagree

 

requires adjustment.

item 7 of the Configuration Menu. No other adjustment is

 

 

 

possible.

Blank Display and/or

1.

Voltage Spike or Static Discharge.

If a voltage spike or static discharge occurs use the Re-

Keypad Not Responding

 

 

set Operation listed above.

 

 

 

 

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White Rodgers 1F86-0244 specifications Troubleshooting, Reset Operation