TROUBLESHOOTING
Problem | Cause | Solution |
The compressor runs for 1 to 5 | The voltage is not in the | Switch off the power and restart |
minutes and stops. | correct range. | when the power is normal. |
| The ambient temperature |
|
The compressor runs but the | is too high. | The operating temperature of this |
inner liner does not get very |
| unit is <90F. If temperature is |
cold. |
| higher than 90F, the unit need |
|
| longer to cool to the set |
|
| temperature. |
| The system is blocked. | Contact service department via |
|
| email at service@whynter.com |
| The ice layer on the | Defrost the freezer |
| evaporator is too thick. |
|
| The door is being opened | The door should be opened as little |
| and closed too frequently. | as possible. |
The inner liner is very cold and | The freezer is overloaded. | Remove some products from the |
the compressor runs |
| freezer. |
continuously. | The condenser is not well- | Place the freezer in a well- |
| ventilated. | ventilated place. |
| The temperature sensor- | Contact service department via |
| tube is out of the | email at service@whynter.com |
| evaporator or the controller |
|
| is faulty. |
|
| The controller is faulty (the | Contact service department via |
| power indicator is not on). | email at service@whynter.com |
The compressor does not run. | The thermostat is set too |
|
| high and the ambient | Set the freezer to a lower |
| temperature is too low. | temperature. |
The freezer is noisy. | The freezer is not level. | Place the freezer on a flat and hard |
|
| surface. |
| The voltage is not in the | Switch off the power and restart |
| correct range. | when the power is normal. |
Can the unit plugged into both |
| Yes. If both AC and DC are plugged |
AC and DC power supply? |
| in at the same time, then the unit |
|
| will primarily operate on AC. If the |
|
| AC power source fails, DC will |
|
| become primary source of power |
|
| supply. |
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