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| TROUBLESHOOTING | |
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PROBLEM | CAUSE | SOLUTION |
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Loss of Power | Dead electrical circuit | Check building circuit breaker or fuse box. | |
Faulty power cord | Replace |
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| Equipment not grounding | Follow grounding instructions exactly |
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Electrical shock | Receptacle not grounded | Contact an electrician to check building’s wiring | |
Internal wiring problem | Have a trained service technician check machine’s |
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| wiring |
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Vac motor speed varies | Worn motor brushes | Replace |
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Motor worn out | Replace |
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or doesn’t run |
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Faulty switch | Replace |
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| Loose vacuum dome | Center and seal dome over tank |
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| Crack in dome of poor joint | Replace or repair using acrylic plastic cement only |
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| Lint or dirt clogging | With power off clean screen |
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| vacuum screen |
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Loss of vacuum | Loose cuffs on vacuum | Tighten cuffs turning counterclockwise |
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hose |
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| Vac motor seals leaking | Replace |
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| Floor tool vac chamber | Wash out with hose. Pick lint out with a wire |
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| clogged |
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| Vac motor, hose, or dome | Replace |
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| gasket |
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| Pump inlet screen plugged | Clean inlet screen |
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| Pump air locked | Press trigger to open valve on cleaning wand to |
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Pump runs no solution | relieve air |
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Internal or external |
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| solution line damaged and | Replace |
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| leaking |
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| Internal pump components | Replace, see pump kit components (pg |
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Pump runs, loss of | wearing out |
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Check valves in pump |
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pressure | Take piston from BPR and lubricate with Superlube. |
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head for particles or cuts in |
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| If problem still exists change BPR kit |
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| seals |
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Pump will not run | Unit not plugged in | Connect unit to 3 prong grounded outlet |
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Loose wiring | See dealer |
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Solution hose fitting hard | Corrosion on fittings. | Clean with steel wool. Soak in acetic acid (white |
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to connect | vinegar). Lubricate lightly with silicone base lubricant. |
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Carpet not getting clean | Severe soil conditions | Make several passes at right angles to each other. |
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Use a |
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Carpet too wet | Over saturation | Adjust solution pressure to lower settings. Make |
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several passes without spray |
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| Leaving carpet too wet | Check for loss of vac pressure |
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Carpet browning | Too much chemical | Check label for correct solution concentration |
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Light carpet with no brown | Go over carpet with browning prevent only |
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| prevention |
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Solution not flowing | Solution hose connection | Check for positive connection |
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Faulty pump | Repair or replace |
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properly | Faulty floor tool valve | Repair or replace |
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| Faulty pump switch | Repair |
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ENSIGN 86038250 02/12/07 | |
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