Troubleshooting

On Screen

Possible Cause

Solution

Mobile Antenna Setup does not appear

• No communication between receiver

• Check wiring. Verify connection to

 

and satellite dish

Main port. Verify good coax.

 

• Receiver software not compatible

• Ensure a compatible DISH Solo HD

 

 

receiver is being used.

 

 

• Connect receiver to fixed/home

 

 

satellite dish for software update.

Error Code 150, “All Satellites Not Found”

• Possible obstructions blocking satellite

• Attempt to move the antenna from

 

• Satellite coverage issues in extreme

any blockages or obstructions.

 

Northeast or Northwest

• Attempt a re-scan on the receiver.

 

 

• Try scanning on a different arc.

Error Code 151, “No Satellites Found”

• Possible obstructions blocking satellite

• Attempt to move the antenna from

 

• Intermittent coax connection

any blockages or obstructions.

 

 

Re-check coax connections to make

 

 

sure coax did not become loose

 

 

during scan.

 

 

• Attempt a re-scan on the receiver.

If the above steps do not resolve the error, re-boot the receiver and start the Mobile Antenna Setup again; often, this will resolve the problem. If the problem persists, contact Winegard Technical Services at help@winegard.com or 1-800-788-4417.

Transporting

Before transporting the antenna, disconnect coax cables from the main and secondary ports.

Maintenance

The Pathway X1 antenna is designed to be maintenance free. However, it is a good idea to periodically clean the dome with a soft cloth, water, and dish soap.

Tripod Accessory

Model TR-1518 tripod mount (sold separately) is available as an accessory for the Pathway X1 antenna. The tripod mount has adjustable height and leveling settings of 14.5”–22” and quickly disassembles for compact storage.

FCC Guidelines

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Using Outside Receptacle

If your outside TV receptacle is wired for satellite, you’ll need to locate where that receptacle leads and connect that directly to your satellite receiver.

If the outside TV receptacle is wired for cable, the wiring will have to be modified for use with satellite. The coaxial cable cannot run through any other devices or switches before the satellite receiver.

Typically, if wired for cable, the wiring will either run through a Winegard power supply or video switch. The easiest way to fix this is to disconnect the cable from that device, use a barrel connector, and connect a new cable that runs directly to the receiver, bypassing the power supply or video switch.

Disclaimer: Although every effort has been made to ensure that the information in this manual is correct and complete, no company shall be held liable for any errors or omissions in this manual. Information provided in this manual was accurate at time of printing. If the antenna does not function as expected, please contact Winegard Company at help@winegard.com or 1-800-788-4417, or visit our website at www.winegard.com.

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Winegard 2452314 Troubleshooting, Transporting, Maintenance, Tripod Accessory, FCC Guidelines, Using Outside Receptacle