Questions & Answers
Q. What channels can the FlatWave antenna receive?
A. The FlatWave antenna can receive programming from all of the major local broadcast networks (e.g. ABC, CBS, FOX, NBC, PBS) plus additional networks (Qubo, ION, The CW, This TV, MyNetworkTV, Azteca, Telefutura, Univision, and Telemundo). The FlatWave antenna can also receive local news, weather and educational programs that satellite and cable don’t offer.
Q. How can I find out what channels are broadcast in my area?
A. Check out www.winegard.com/localchannels. On this site, you can enter your address and get a listing of likely channels available in your area.
Q. How many channels will I receive with the FlatWave antenna?
A. The number of channels will vary from location to location. Generally speaking, if you live in or near a metropolitan area you will receive more channels than if you live outside a metropolitan area. Each location is different. Keep in mind that antenna reception may vary based on terrain (including trees, buildings, hills and mountains). The fewer obstructions, the better your chance for receiving strong digital signals.
Q. Do I need to pay for programming?
A.
Q. Does the FlatWave antenna work with any TV?
A. The FlatWave antenna works with any TV or device that has an ATSC tuner. Devices that have
TIP Any television manufactured after March 1, 2007 is required by U.S. government to have an ATSC tuner. If your TV menu has an option for
scanning for digital channels, then your television has an ATSC tuner.
Q. Can I connect the FlatWave antenna to multiple televisions?
A.
Q. How do I set up the FlatWave antenna?
A. 1.) Place the antenna in the desired location.
2.) Connect the coax cable coming from the FlatWave antenna to the “Antenna In” coax port on your TV.
3.) Run a channel scan.
Questions & Answers, Cont.
Q. Is there anywhere that the antenna shouldn’t be mounted?
A. The antenna is designed for indoor use only. The FlatWave antenna is not meant to be mounted outdoors or in the attic.
Q. How do I know where the signal is strongest?
A. After connecting the coax cable from the FlatWave antenna to the “Antenna In” port on the TV, run a channel scan. Try the antenna in different locations, making sure to run a channel scan every time you move the antenna. Finding TV signal is similar to cell phone coverage. Sometimes walking a few feet can make a difference. The less obstructions and the higher the antenna is mounted, the better chance of receiving a strong signal.
Q. Can I connect the FlatWave antenna to additional coax?
A. Yes. Connect the provided coax to a
Troubleshooting | |
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|
Issue | Possible Cause |
I am not getting channels. | Try running a new channel scan on the |
| TV. Try the antenna in a new location. |
| Something may be obstructing the signal. |
One channel is missing. | Try turning the antenna 10 or 20 degrees |
| in either direction to avoid reflection or to |
| better optimize the signal, or try moving |
| the antenna to a new location. |
| Try running a new channel scan on the TV. |
| Refer to the channel scan insert for more |
| information. |
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|
The picture or sound freezes | This is often caused by a weak or |
while I am watching a channel, | intermittent signal. Try moving the antenna |
or there are boxes in the | to a better location or aiming it directly at |
picture. | the tower for this channel. |
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