Xerox manual Xerox Phaser 8500 Ease of Use, Advantages, More informative front panel interface

Phaser® 8500

Competitive Comparison

Xerox Phaser 8500 Ease of Use

Advantages

Dell 5110cn

More informative front panel interface

•The Phaser 8500’s 6-line display is large enough to present clear, visual instructions and animations, while providing a robust and intuitive menu structure for changing printer settings.

•The Dell printer has only a 2-line display with no visual animations and a limited and unintuitive menu structure.

Better ease of use

Phaser 8500

•The Phaser 8500 printer’s ease of use is legendary... with ink sticks that are simple to load, an intuitive front panel display, and no toner cartridges to throw away.

•The Dell 5110cn looks like a Dell computer, but its design makes it harder to use.

-Toner compartment is not labeled so users must guess where it is.

-Paper tray is tucked under the device, so it can be hard to reach.

-There are no labels on the outside of the device to indicate what a button or lever does.

-Directions for paper jam removal are in hard-to-read places.

More intelligent features, drivers, and support

Phaser 8500	Dell 5110cn	Phaser 8500
Driver design is intuitive and easy to navigate.	Driver are unintuitive and the PCL and PostScript drivers have
	different terms for the same function
PrintingScout on screen alerts instantly tell users if there	Dell Status Monitor has a basic task bar that is only used to
is a problem with their print job and provides graphical	access the printer’s embedded web page.
instructions on how to fix it.
PhaserSMART® online help provides an easy link to the Xerox	Dell’s online knowledge base is sparsely populated and is
Knowledge Base, which is fully populated, rich in content, and	devoid of detail on the 5100 and 5110 series printers.
uses decision trees for simple navigation.
Email, phone, and onsite support are staffed by seasoned	Dell outsources their service to companies that don’t
professionals who deliver excellent service and response times.	specialize in printers and their reps often state they
	have little training.

Proven quality and performance

Over 20 years of printing experience is built into the Phaser 8500 – creating a printer that everyone loves to use. The 5110cn is Dell’s “Warmed-Over” first color printer…and it shows.

Copyright © 2006 Xerox Corporation. All rights reserved. Xerox®, Phaser®, PhaserSMART® and TekColor® are trademarks of Xerox Corporation in the US and/or other countries.
The information in this document is subject to change without notice. 9/06	855CC-16UA

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