Troubleshooting

Problem

The player does not respond to the Remote Control

Buttons do not work

Player does not respond to some operating commands during playback.

DVD Player cannot read CDs/ DVDs

Menu items cannot be selected

Unable to play DivX moviesNo sound during DivX movies playback

Solution

Aim the Remote Control directly at the sensor on the front of the player.

Reduce the distance to the player.

Replace the batteries in the Remote Control.

Re-insert the batteries with their polarities (+/– signs) as indicated.

To completely reset the player, unplug the AC cord from the AC outlet for 5-10 seconds.

Operations may not be permitted by the disc. Refer to the instructions of the disc jacket.

Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD Player for repair.

Press STOP twice before selecting Setup Menu.

Depending on the disc availability, some menu items cannot be selected.

Check that the DivX file is encoded in ‘Home Theater’ mode with DivX 5.x encoder.

The audio code may not be supported by the DVD player.

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