Troubleshooting

 

 

 

 

 

 

Problem

 

 

 

Solution

No picture is displayed when

Follow the steps below to turn off the progressive scan.

you do not use progressive

1.

Press OPEN/CLOSE (

 

 

) on the front panel or press and hold

scan connections (using the

 

7 on the remote control to open the disc tray.

component video jacks)

2. Press 2 on the remote control.

 

3. Press ZOOM on the remote control to deactivate the progressive

 

 

scan.

 

 

 

 

 

 

Completely distorted picture,

Check that the disc is compatible with this unit (see “Playable disc

black/white picture, or no

formats” on page 4).

 

 

picture

 

 

 

Check that the TV type of this unit is set to match that of the disc and

 

your TV (see “Setting a color system for your TV” on page 14). Follow

 

the steps below to change the setting of [TV TYPE].

 

1.

Press OPEN/CLOSE (

 

 

) on the front panel or press and hold

 

 

7 on the remote control to open the disc tray.

 

2. Press 3 on the remote control.

 

3. Press AUDIO on the remote control.

 

 

 

 

Distorted picture

Occasionally, a small amount of picture distortion may appear

 

depending on the disc being played back. This is not a malfunction.

 

 

 

 

 

 

Check the video connection.

 

 

 

 

 

 

Picture freezes momentarily

Check the disc for fingerprints/scratches and clean it with a soft cloth

during playback

wiping from center to edge.

 

 

 

 

 

 

 

For WMV/DivX®, lowering the bit rate may improve the problem.

HD JPEG pictures cannot be

Check that [HD JPEG] is set to [ON] (see page 37).

displayed

 

 

 

The disc reading time may exceed 30 seconds.

 

 

 

 

 

MP3 music and HD JPEG pictures cannot be played simultaneously.

 

 

 

 

The screen size looks

Check that the TV setting of this unit matches the screen size of your

unnatural, or the caption is

TV (see “Setting the TV display” on page 33).

displayed only partially on the

 

 

 

Change the screen size and the aspect ratio of your TV.

TV monitor or is not displayed

 

 

 

 

 

at all

 

 

 

 

 

 

 

 

 

 

No sound or distorted sound

Adjust the volume.

 

 

 

 

 

 

 

Check that the speakers are connected correctly.

 

 

 

 

 

 

Check the audio connection.

 

 

 

 

 

 

 

For MP3/WMA, check that the sampling rate and bit rate are

 

compatible with this unit (see “Specifications” on page 48).

 

 

 

 

 

For WMV/DivX®, record the file onto your USB device at a lower

 

bit rate.

 

 

 

 

 

 

 

No audio at digital output

Check the digital connections.

 

 

 

 

 

 

 

If you are playing a DTS source, check that your receiver can decode

 

DTS, and that [DIGITAL OUTPUT] is set to [ALL] (see page 32).

 

 

 

 

 

Check that the audio format of the selected audio language matches

 

your receiver capabilities.

 

 

 

 

 

 

No sound during DivX® movie

The audio code may not be supported by this unit.

playback

 

 

 

 

 

 

 

 

 

This unit does not respond to

Aim the remote control directly at the remote control sensor on the front

the remote control

panel.

 

 

 

 

 

 

 

Reduce the distance of the remote control from this unit.

 

 

 

 

 

Replace the batteries in the remote control.

 

 

 

 

 

Reinsert the batteries with their polarities (+/– signs) as indicated.

 

 

 

 

 

 

 

 

 

 

 

43 En

English