83
Troubleshooting
Q4 Other problems
SymptomCauseSolution
Cannot synchronize
the PJP-MC24 or PC
to an NTP server.
to the Web interface.
The NTP server IP address or
domain name is incorrect.
• Check to make sure that the settings
match the NTP server information.
Ping the NTP server to conrm that it is
functioning.
The route to the registered NTP
server has not been congured.
Check the provider and route settings.
An incorrect time
is displayed.
The time zone is not set
properly.
Set the time zone according to the
PJP-MC24 location.
Cannot log in on
CONSOLE Port
You are using a straight serial
cable.
Use a cross serial cable.
The serial port settings are
incorrect.
Set to 9600 bps, 8 bits, 1 stop bit, and no
parity (page 75).