Troubleshooting

Refer to the chart below if this unit does not function properly. If the problem you are experiencing is not listed below or if the instructions given below do not help, disconnect the power cord and contact your authorized YAMAHA dealer or service center.

PROBLEM

 

 

 

CAUSE

 

 

 

 

 

 

REMEDY

 

 

 

 

 

 

 

 

 

 

 

 

The speakers are

The USB cable is not connected securely.

Remove the USB cable from the speaker and computer,

recognized as an

 

 

 

 

then re-connect it securely. Also, turn off and on the power

“unknown device”

 

 

 

 

to the speakers.

 

 

 

 

 

 

by the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You did not complete the USB Driver

Turn off the power to the speakers, remove the USB cable,

 

 

Install procedure correctly.

then turn on the power to the speaker again. If the USB

 

 

 

 

 

Driver is still not recognized, re-install it.

 

 

 

 

 

 

 

 

 

 

 

 

No sound comes

The AC power cord is not properly plugged

Insert the AC power cord firmly into the AC outlet.

from the speakers.

into the AC outlet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

 

 

(standby/on) button on the front

Turn on the POWER switch on the subwoofer, then turn on

 

 

 

 

 

 

 

panel

 

 

 

the

 

 

(standby/on) button on the right satellite speaker.

 

 

of the right satellite speaker or the

 

 

 

 

 

 

 

 

 

POWER switch on the subwoofer is turned

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Off.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The volume is set to minimum.

Turn the speaker VOLUME control to the right to increase

 

 

 

 

 

the volume.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The level of the input signal is too low.

Turn up the volume on the connected device.

 

 

 

 

 

 

 

 

 

 

 

 

 

Connections are faulty or incomplete.

Make the connections again, firmly, or use a different cable.

 

 

 

 

 

 

 

 

 

 

 

 

 

You are using a slow-speed USB cable.

Make sure you use the USB cable included in the package

 

 

 

 

 

or an equivalent high-speed USB cable.

 

 

 

 

 

 

 

 

 

 

 

 

Playback sound is

Playback is affected by other open applica-

Close other open applications.

interrupted.

tions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound is distorted.

The level of the input signal is too high.

Turn down the volume on the connected device.

 

 

 

 

 

 

 

 

 

 

 

 

Noise.

Connections are faulty or incomplete.

Make the connections again, firmly, or use a different cable.

 

 

 

 

 

 

 

 

 

 

 

 

Noise is heard

The power cord of this unit is connected to

Connect the power cable to an UNSWITCHED AC OUT-

when the power is

another unit’s SWITCHED AC OUTLET.

LET.

 

 

 

 

 

 

 

turned on.

 

 

 

 

Be sure to turn on the main POWER switch on the sub-

 

 

 

 

 

woofer first, then the

 

 

(standby/on) switch on the right

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

speaker to turn on the

 

 

power to the speaker system. When

 

 

 

 

 

 

 

 

 

 

 

 

you turn off the power to the system, turn off the

 

 

off the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(standby/on) switch on the right speaker, then turn

 

 

 

 

 

main POWER switch on the subwoofer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Even if the (standby/on) button is turned off, a small amount of sound may be heard from the headphones if the VOLUME control is set to max. This is normal.

If the VOLUME control is set to max. while the headphones are connected, you may hear a small amount of sound from the speakers. This is normal.

Note 1: USB ports are delicate. Handle them with care. Do not insert USB plugs forcefully or you may damage the port.

Note 2: For more information on issues related to OS, consult the your computer manual or your computer dealer.

English

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