In the event of a fault
Before calling out an engineer, please check through the details below because some faults can be rectified easily without the need to call out an engineer. If an engineer is called to resolve a problem listed below or to repair a fault caused by incorrect installation or
Fault | Check |
|
|
The machine will not start. | ■ Is the door closed properly? |
| ■ Have you pressed the ON/OFF button? |
| ■ Is there power to the machine? |
| ■ Has the fuse blown? (Start with fuse in electrical plug). |
| ■ Have you set the programme control knob properly? |
| ■ Is the water tap turned on? |
|
|
The machine is not filling with water. | ■ Is the water tap turned on? |
| ■ Has your domestic water supply been cut off temporarily? |
| ■ Is the water intake hose kinked or blocked? |
| ■ Is the filter inside the intake hose blocked? |
| ■ Is the water pressure too low? |
|
|
The machine will not drain. | ■ Did you open the door before the light went out and the |
| cycle ended? |
| ■ Is the drain hose kinked? |
| ■ Is the sink drain blocked? |
|
|
Dishes not washed satisfactorily. | ■ Are the baskets too full? |
| ■ Have the dishes not been arranged properly? |
| ■ Has anything prevented the spray arm from rotating? |
| ■ Are the spray arm holes clogged? |
| ■ Are the filters clogged? |
| ■ Are the filters in position? |
| ■ Did you use enough detergent? |
| ■ Is the detergent old or has gone hard? |
| ■ Is the salt container cap properly closed? |
| ■ Is the washing programme selected too gentle? |
| ■ Is the rinse aid dispenser empty? |
|
|
Visible lime deposits or white film on | ■ Is the salt container empty or is the water softener not |
the dishes. | correctly adjusted? |
| ■ Is the rinse aid dispenser adjusted to too low dosage? |
|
|
The machine is noisy. | ■ Are the dishes rattling against each other? |
| ■ Is the spray arm knocking against the dishes? |
|
|
The dishes are not quite dry. | ■ Is the rinse aid dispenser empty? |
| ■ Have the dishes been left too long inside the machine? |
|
|
The door is difficult to close. | ■ Is the dishwasher level? |
|
|
Never attempt to repair the dishwasher yourself. Repairs carried out by unauthorised or inexperienced persons can cause injury or serious malfunctioning.
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