Zanussi TDE 4235 W Something Not Working, Service & Spare Parts, 0870 5, Customer Care Department

Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.

IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptom	Possible causes
The tumble dryer does not start	●	The door has not been closed.
	●	The plug is not properly inserted in the power
		socket.
	●	There is no current at the socket.
	●	The main fuse or the fuse in the plug has blown.
	●	A drying programme or time has not been
		selected.
	●	The Start Button	has not been depressed.
Drying takes too long or laundry is not	●	The laundry has not been spun properly.
dry enough.	●	The filters are clogged up.
	●	The room temperature is too high.
	●	The selected drying cycle was not suitable for the
		laundry.
	●	The low temperature button		has been pressed.
	●	There is too much laundry inside the appliance.
	●	The dryer is not correctly installed.

Service & Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”.

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date.

Please note that a valid purchase receipt or guarantee documentation is required for in- guarantee service calls.

Customer Care Department

For general enquiries concerning your Zanussi Electrolux appliance or for further information on Zanussi Electrolux products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk

Customer Care Department

Zanussi Electrolux

55-77 High Street

Slough

Berkshire

SL1 1DZ

Tel 08705 727727*

*calls to this number may be recorded for training purposes.

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