Zanussi WJD 1667 W manual 0870 5, Symptom Possible causes

Symptom	Possible causes
The machine vibrates when spinning	●	The internal packing has not been removed.
	●	The machine is in contact with the wall or furniture.
	●	The machine is not level and stable (check diagonally).
	●	The washing load is badly distributed in the drum.
	●	Maybe there is very little laundry in the drum.
The door will not open	●	The water level is above the bottom edge of the door.
	●	The machine is heating the water or drying the clothes.
	●	The drum is turning.
	The door can only be opened when the relevant light has gone out.
Spinning starts late or the machine	●	The electronic unbalance detection device has cut in because the
does not spin		laundry is not evenly distributed in the drum. The laundry is
		redistributed by reverse rotation of the drum. This may happen several
		times before the unbalance disappears and normal spinning can resume.
		If, after few minutes, the laundry is still not evenly distributed in the
		drum, the machine will spin at a lower spin or will not spin. In this
		case, redistribute the load manually and select the spin programme.
The machine makes an unusual	●	The machine is fitted with a type of motor which makes an unusual
noise		noise compared with other traditional motors. This new motor ensures
		a softer start and more even distribution of the laundry in the drum
		when spinning, as well as increased stability of the machine.
No water is visible in the drum	●	Machines based on modern technology operate very economically
		using very little water without affecting performance.
The machine does not dry or does	●	The drying time or degree of drying has not been selected
not dry properly	●	The water tap is not turned on (E10)
	●	The drain filter is clogged (E20)
	●	The machine is overloaded
	●	The selected drying time or degree of dryness was not suitable for the
		laundry

Service & Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk.

For Customer Service in Ireland please contact us at the address below:

Zanussi Electrolux

Electrolux Group (Irl) Ltd

Long Mile Road

Dublin 12

Republic of Ireland

Tel: +353 (0)1 4090751

Email: service.eid@electrolux.ie

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”.

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The model and serial number of the appliance (found on the rating plate - see picture)

5.The purchase date.

Please note that a valid purchase receipt or guarantee documentation is required for in- guarantee service calls.

	Mod
	Prod. No
P0042 BD	Ser. No

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