SOMETHING NOT WORKING
Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation a charge will be made, even if the appliance is under guarantee.
Before contacting your local Service Force Centre, check the following points:
Symptom | Solution |
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No power to the appliance | Check there is power at the socket. |
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| Check there is not a power cut by checking the |
| household lights. |
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| Check the fuse has not blown. |
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The light does not come on | Ensure that the bulb is correctly fitted. |
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| Replace the bulb if it has blown. |
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| Check the door light switch is not jammed. |
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The temperature in the fridge or freezer section is | Check the thermostat control knob in the fridge is |
too high | turned to the correct setting relative to ambient |
| conditions. |
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| Check the ambient temperature is within the |
| appliance’s operating limits of 10°C to 32°C. |
| Relocate the appliance if necessary. |
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The freezer door will not open | Has door just been opened? If so leave for a few |
| minutes to allow the air pressure to equalise. |
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|
The compressor runs continously | Adjust the thermostat control knob to give correct |
| temperature control. See “Setting the temperature”. |
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|
| Check that the doors are closed. |
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| Large quantities of food have recently been placed in |
| the cabinet and/or door is frequently opened. |
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| Check that air ventilation is not obstructed. |
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Excessive frost and ice has built up | Ensure the doors are not left open. |
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| Check that nothing is preventing the doors from |
| closing. |
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| Is the door gasket intact and clean. |
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| Has advised periodic defrosting been carried out. |
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Noise | Refer to normal operating sounds. |
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Water under the salad crispers | Check the drain hole is not blocked. (see |
| Maintenance and Cleaning). |
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Low room temperature operation
During prolonged periods of low room temperatures,ie;10°C and lower, the compressor on single compressor fridge freezer can remain inoperative during this time .
This is due to the air temperature within the refrigerator compartment being maintained at 6°C or under thus not calling the thermostat to energise the compressor .
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