Zanussi ZEA 85 manual Something Not Working?, Symptom, Solution

Something Not Working?

If the hob is not working correctly, please carry out the following checks before contacting your local Zanussi Service Force Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

SYMPTOM	SOLUTION
■ The plate does not heat up.	◆ Check that the unit is plugged in and the electrical
	supply is switched on
	◆ Check that the RCCB has not tripped (if fitted)
	◆ Check the mains fuse has not blown
	◆ Check the correct control knob has been turned.
■ The plate is not giving satisfactory results	◆ Check the plate is clean and dry
	◆ Check the cooking pan is the correct size for the plate.
	◆ Check the cooking pan has a flat bottom
	◆ Check the setting is correct for the type of cooking.

If after all these checks, the oven still does not work, contact your local Zanussi Service Force Centre. When you contact them, they will need the following information:

1.Your name, address and post code.

2.Your telephone number

3.Clear and concise details of the fault

4.The model and the serial number (which can be found on the rating plate)

5.Date of purchase

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

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