Something not Working?

Before contacting your local Service Force Centre check the following points.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptom

Solution

 

 

No power to appliance

- Check there is power at the socket.

 

- Check there is not a power cut by checking the

 

household lights.

 

- Check the fuse has not blown.

The light does not come on

- Ensure that the bulb is correctly fitted.

 

- Replace the bulb if it has blown.

 

- Check the door light switch is not jammed.

The temperature in the fridge or freezer section is too

- Check the ambient temperature is within the appliances

high

operating limits of 10ûC to 32ûC.

 

- Check the thermostat control knob is turned to the

 

correct setting relative to ambient conditions.

The compressor runs continuosly

- Adjust the thermostat control knob to give correct

 

temperature control. See page 4.

 

- Check that the door is closed.

 

- Large quantities of food have recently been placed in

 

the cabinet and/or door is frequently opened.

 

- Check that air ventilation is not obstructed.

Excessive frost and ice has built up

- Ensure the door is not left open.

 

- Check that nothing is preventing the door from closing.

 

- Is the door gasket intact and clean.

Noise

- Refer to normal operating sounds.

Water under the salad bins

- Check the drain hole is not blocked. (see Maintenance

 

and Cleaning).

 

 

If after the above checks, there is still a fault, call your local Service Force Centre.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for any in-guarantee service calls.

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Zanussi ZEL 160 W manual Something not Working?, Symptom Solution