Something Not Working
If the appliance is not working correctly, please carry out the following checks before contacting your local Zanussi Service Force Centre.
Problem | Possible Cause | Solution |
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No power to the | No power at the socket. | Check there is power at the socket. |
appliance | There is a power cut. | Check there is not a power cut by checking the |
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| household lights. |
| The fuse has blown. | Check the fuse has not blown. |
| Thermostat control knob is set at „0“. | Check the thermostat control knob setting. |
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The temperature in the | The appliance is located in an unsuitable position. | Check the ambient temperature is within the |
appliance is too high |
| appliances operating limits of 16 °C to 32 °C. |
| The thermostat control is set too low. | Check that the thermostat control knob is turned to |
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| the correct setting relative to ambient conditions. |
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The temperature in the | The thermostat control knob is set too high. | Set the thermostat control knob to a warmer |
appliance is too low |
| position. |
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Excessive frost and ice | The door has been left open. | Check the door has not been left open. |
has built up | Something is obstructing the door. | Check nothing is preventing the door from closing. |
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| The door gasket is dirty. | Check the door gasket is intact and clean. |
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The appliance is noisy. | The appliance is not level. | Check if the appliance stands stable (all four feet |
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| should be on the floor). |
Water under the salad | The drain hole is blocked. | Check the drain hole is not blocked (see |
drawer. |
| 'Maintenance and Cleaning'). |
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If after the above checks your appliance still does not operate correctly, contact your local Zanussi Service Force Centre.
Please note that it will be necessary to provide proof of purchase for any
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:
08705 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working."
When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and post code
2.Your telephone number
3.Clear and concise details of the fault
4.The model and serial number of the appliance (found on the rating plate)
5.The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for
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