Something Not Working?

If the hob is not working correctly, please carry out the following checks before contacting your local Service Force Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

SYMPTOM

SOLUTION

ν There is no spark when lighting the gas

υ Check that the unit is plugged in and the electrical

 

supply is switched on

 

υ Check that the RCCB has not tripped (if fitted)

 

υ Check the mains fuse has not blown

 

υ Check the burner cap and crown have been

 

replaced correctly, e.g. after cleaning.

 

 

ν The gas ring burns unevenly

υ Check the main jet is not blocked and the burner

 

crown is clear of food particles.

 

υ Check the burner cap and crown have been

 

replaced correctly, e.g. after cleaning.

 

 

If after all these checks, your hob still does not operate correctly, contact your local Service Force Centre.

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Zanussi Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area. The addresses are listed on the following pages.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working.”

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date

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Zanussi ZGL 62 manual Something Not Working?, Service and Spare Parts, Symptom Solution
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ZGL 62 specifications

The Zanussi ZGL 62 is a versatile and efficient gas hob that exemplifies contemporary kitchen design and functionality. Renowned for its sleek aesthetics and robust performance, this appliance caters to the needs of both amateur cooks and seasoned chefs alike.

One of the standout features of the Zanussi ZGL 62 is its five gas burners, providing a range of cooking options to suit various culinary tasks. The burners come in different sizes, allowing for optimal heat distribution whether you are boiling, simmering, or frying. This flexibility enables users to prepare multiple dishes at once, making it an excellent choice for families or those who enjoy entertaining guests.

The hob is equipped with a powerful wok burner, designed to deliver high heat for quickly searing and stir-frying. This feature is particularly valuable for Asian cooking, where rapid heat is essential for maintaining the flavors and textures of ingredients. Additionally, the adjustable flame settings on all burners allow for precise control, ensuring that every meal is cooked to perfection.

Safety is a paramount concern in any kitchen, and the Zanussi ZGL 62 addresses this with built-in flame failure devices. This technology ensures that the gas supply is automatically cut off if the flame goes out, providing peace of mind during cooking. Moreover, the appliance features easy-to-use controls, with ergonomic knobs that provide a firm grip, enhancing user experience.

The hob is designed with a durable glass-ceramic surface that not only enhances its aesthetic appeal but also simplifies cleaning. This material is resistant to scratches and stains, making it easy to maintain its pristine look after cooking. The surface is also designed to withstand the rigors of everyday use, ensuring longevity.

Installation is straightforward, thanks to the appliance’s standard dimensions and compatibility with most kitchen setups. The Zanussi ZGL 62 is energy-efficient, contributing to lower energy bills while still delivering optimal cooking performance.

In summary, the Zanussi ZGL 62 offers a blend of style, safety, and efficiency. With its powerful burners, user-friendly features, and elegant design, it is a perfect addition to any modern kitchen, enabling cooks to unleash their creativity without compromising on safety or performance. Whether you are simmering a sauce or searing meat, this hob provides the versatility needed for a wide array of cooking styles.
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