What to do if...
Problem
You cannot start the appliance or op- erate it.
The cooking zone reduces the heat setting to 
A sound operates when the appliance is off.
The residual heat indicator does not come on.
Heat setting alternates
A sound operates and appliance starts and stops again. After 5 seconds one more sound operates.
comes on
comes on
and number come on.
come on
Possible cause and remedy
•You touched 2 or more sensor fields at the same time. Only touch one sensor field.
•There is water or fat stains on the control panel. Clean the control panel.
•The child safety device or key lock operates. See the chapter Operating the appliance.
•Start the appliance again and set the heat setting in 10 seconds.
You covered one or more sensor fields or there is water or fat stains on the control panel. Uncover the sensor fields. Clean the control panel.
You covered one or more sensor fields. Uncover the sensor fields.
The cooking zone is not hot because it operated only for a short time. If the cooking zone is supposed to be hot, speak to the After Sales Service.
The Power management is active. See the section Power management.
You covered 
. Uncover the sensor field.
•The automatic
•Overheating protection for the cooking zone operates. Switch off the cooking zone. Switch on the cooking zone again.
•No cookware on the cooking zone. Put cookware on the cooking zone.
•Not correct cookware. Use the correct cookware.
•The diameter of the bottom of the cookware is too small for the cooking zone. Move cookware to a smaller cooking zone.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some time. Discon-
nect the fuse from the electrical system of the house. Connect again. If 
comes on again, speak to the After Sales Service.
There is an error in the appliance, because a cookware boils dry or you use not correct cookware. Overheating protection for the cooking zone operates. The automatic
Switch off the appliance. Remove the hot cookware. After approximately 30
seconds switch on the cooking zone again. 
should disappear, residual heat indicator can stay. Cool down the cookware and check it with the section Cookware for the induction cooking zone.
If you tried the above solutions and cannot repair the problem, speak to your dealer or the Customer Care De- partment. Give the data from the rating plate,
10
If you operated the appliance incorrectly, the servicing by a customer service technician or dealer will not be free of charge, even during the warranty period. The instructions about the customer service and conditions of guarantee are in the guarantee booklet.
